3020 Administrative Appeals

Georgia State Seal

Georgia Division of Aging Services
Administrative Manual

Chapter:

3000 Area Agency on Aging (AAA) Administration

Effective Date:

09/07/2023

Section Title:

Administrative Appeals

Reviewed or Updated in:

MT 2024-01

Section Number:

3020

Previous Update:

MT 2014-02

Summary Statement

The Area Agency on Aging (AAA) shall provide service recipients and provider organizations with the opportunity to appeal administrative decisions.

Requirements

The AAA shall provide the opportunity to appeal administrative decisions as follows:

Provider Contracts

AAAs shall establish and publish the process by which any organization denied an AAA contract through a competitive bidding process may appeal the decision.

Recipients of Service

AAAs providing direct services, or their contract providers, shall develop and publish the process by which opportunity for a hearing is accorded any individual who is denied or terminated from service, or who wishes to contest a reduction in service levels.