4022 DAS Internship Program | ADMINISTRATION-5600-MANUAL
Georgia Division of Aging Services |
||||
Chapter: |
4000 Workforce Development |
Effective Date: |
08/16/2022 |
|
Section Title: |
DAS Internship Program |
Reviewed or Updated in: |
MT 2023-01 |
|
Section Number: |
4022 |
Previous Update: |
MT 2020-02 |
Summary Statement
Division of Aging Services (DAS) Internship policy and procedures provide structure and recommendations for DAS' Internship programs.
Purpose
The purpose of the Division of Aging Services (DAS) Internship Program is to provide a valuable learning experience for college and university students in a related field of study. It offers students an opportunity to work in a professional environment with staff in a non-academic setting.
Scope and Application
This chapter describes recommended and required procedures for the use of interns in DAS programs.
Area Agencies on Aging may choose to adopt those DAS internship policies and procedures that are relevant and compatible with their organizational structure.
Types of Internships
The Division has two types of internship experiences: a single program internship and a rotational internship.
Program Management
The Disaster Preparedness Coordinator is responsible for:
-
Establishing and maintaining partnerships with institutions
-
Recruiting candidates for the internship program
-
Promoting the internship program within the agency
-
Assisting supervisors with space, equipment, and security clearance logistics
-
Coordinating with MSW programs during the internship
-
Weekly social work supervision meetings with each intern
-
Assisting the task supervisor, as needed
-
Monitoring performance and productivity of the intern(s)
-
Evaluating the intern’s progress with the task supervisor (if applicable)
If the intern is a social work student, any staff can serve as a task supervisor, but a Master of Social Work (MSW) or Licensed Social Worker (LCSW) must provide at least one hour of Supervision per week.
Program Eligibility
Internships with DAS are available to students who are enrolled in any accredited college or university and have a defined educational goal for an internship. Students must also meet the following minimum criteria:
-
Student must be at least 18 years old and legally eligible to work in the United States
-
Student must be currently enrolled and in good standing with their college/university
-
Student must pass a criminal background check
-
Student must have reliable means of transportation to and from the worksite
DAS Employees who are required to complete an internship for an academic year, are not eligible for DAS Internships. Employees are allowed to apply for internships with other Department of Human Services Divisions or Offices. Employees are also encouraged to discuss a flexible work schedule with their immediate supervisor to accommodate an internship opportunity.
University Agreements
Memoranda of Understanding
Consult the Disaster Preparedness Coordinator to determine if the student’s college or university has an active Memorandum of Understanding in place with DHS. To determine whether a Memorandum of Understanding is required by DHS, refer to the Internship Program Guide developed by the DHS Office of Enterprise Development. DAS representatives must follow the standard internal DAS approval process. Refer to MAN 5600, Section 8003.
Departmental Requirements
If the proposed intern is participating in a structured school or government internship program, potential supervisors must make certain that the student’s program requirements can be approved and met by DAS. This includes, but is not limited to, the numbers of work hours, types of allowable activities, and the credentials of supervisors required by the Intern’s program of study
Compensation
Interns perform without compensation or special consideration for future employment.
Gifts
Interns may receive small educational or promotional items in recognition of service, but such items may not be construed as payment for service. Items with a set monetary value such as gift cards or gas cards may not be purchased with state funds or monies intended to serve as a local match for state grants or allocations.
Pre-Application
Individuals interested in an internship with the Division should visit the DAS website at www.aging.ga.gov and proceed to the “Aging Careers in Georgia” section to complete the pre-application process.
The online form enables each applicant to provide contact information, answer questions about his or her internship preferences, and upload a resume.
Review and Referral
After the pre-application information has been reviewed, the candidate will be referred to one or more Section Managers for potential placement. If a Section or Program Manager considers the applicant to be a suitable fit for available internship projects, he or she will schedule a phone interview and/or a face-to-face interview with the applicant.
Interview
Section or Program Managers should refer to forms at the end of the document for recommended interview questions. Interviewers should contact the Disaster Preparedness Coordintor immediately after selecting a candidate.
Approval decisions for DAS internships are based on a student’s abilities, demonstrated interest, reference checks, and potential, as well as on DAS' ability to provide compatible projects, appropriate supervision, space, and equipment.
Background Check
All internship candidates must complete a DHS background check. Candidates must complete the DHS Live Scan Application and make a fingerprinting appointment.
For the fingerprint application, DAS will complete a portion of the Live Scan form and will instruct the candidate to schedule an appointment with a listed Electronic Fingerprinting Technician. The candidate must take the Live Scan form (with the left side completed) to the appointment.
Internship Offer
The intern supervisor is not permitted to offer an internship officially to the applicant until DAS receives background clearance from the DHS Office of Human Resources.
The results will be returned to the Disaster Preparedness Coordinator or designated Business Operations Generalist in the Director’s Office. If there is any indication of criminal history, DHS leadership will reference DHS MAN 1300, Policy #504 Criminal History Record Checks to determine if DHS can host the intern.
Onboarding
The intern’s host section must perform the following tasks in preparation for the incoming intern:
Schedule: Establish internship start and end dates and a weekly schedule. Accommodate academic program requirements and availability of supervision. Share start/end dates with the Community Affairs Manager.
Workspace (if applicable): Prepare the intern’s workspace. Identify a cubicle. Identify the computer and printer that the intern will use and consult the DAS IT Manager to complete the DHS Unified Onboarding Request.
Computer and IT: Complete a DHS Unified Onboarding Request to order computer setup. Identify the computer and printer that the intern will use and consult the DAS IT Manager to complete the DHS Unified Onboarding Request.
Access Badge: Request a DHS Access Card to obtain a temporary badge. Complete the DHS Access Card request form and submit it to the Business Operations Generalist in the DAS Business Operations section. The form is located in the DAS intranet section and is also available from the Community Affairs Manager. Request a DHS Access Card to obtain a temporary badge (if applicable). Complete the DHS Access Card request form and submit it to the Business Operations Generalist in the DAS Business Operations section. The form can be found on the DAS intranet.
Information Form: Complete the DHS Unpaid Internship Information Form.
Outlook Groups: Add the intern to relevant DAS Public Computer Groups. Ask the DAS IT Manager to add the intern to the following Outlook listserves:
-
DHS_DAS_USERS
-
DHS_DAS_ALL2PT (if applicable)
-
DHS_DAS_[Section Name]
Learning Management System: Add the intern to the DHS Learning Management System user database. Provide the DAS Training Coordinator with the new intern’s name and email address to ask that the intern be added to LMS.
Orientation and Training
Orientation
Intern Supervisor is responsible for each intern’s orientation. Refer to DAS Intern OJT Checklist in forms for specific content.
Risk Management
DAS staff must make interns aware of foreseeable hazardous work, potential risks, and procedures to protect the safety of clients, volunteers, and staff.
Incident Reporting
If an intern experiences or causes an accident or injury of any kind, the intern must immediately report it to his or her DAS staff supervisor or to another DAS official. The DAS staff person who receives notification is responsible for recording the incident in writing and immediately submitting the information to the appropriate Section Manager and the DAS Deputy Director.
Interns who violate safety standards, who cause hazardous or dangerous situations, or who fail to report such situations are subject to disciplinary action.
Evaluation
Each direct supervisor will evaluate an intern’s performance based on factors including, but not limited to standards regarding:
-
Confidentiality
-
Professionalism
-
Promptness and Reliability
-
Effectiveness at completing tasks as directed
-
Effectiveness at meeting project objectives
The direct supervisor must complete any evaluation forms and processes required by the intern’s academic institution.
Offboarding
The direct supervisor must perform the following as part of the offboarding / exit process:
Complete the DHS Unified Offboarding Request to ensure that DHS removes the intern’s access to all agency IT accounts upon departure.