Policy and Manual Management System (PAMMS)
Georgia Department of Human Services

Division of Aging Services

  • Access to Services
    • 5200 Access to Aging and Disability Services
    • MAN 5200 Access to Services Manual
      • 1000 Access to Services
        • 1010 Overview of Access to Services
      • 3000 Georgia State Health Insurance Assistance (SHIP) Program
        • 3010 Georgia SHIP Overview
        • 3020 Georgia SHIP Guidelines and Standards
        • 3030 GeorgiaCares Brochure
        • 3060 Georgia SHIP Writing Toolkit
      • 5000 Aging and Disability Resource Connection (ADRC)
        • 5021 Purpose and Goals
        • 5022 Program Characteristics
        • 5023 System Structure
        • 5024 Primary Duties
        • 5025 Service Availability and Access
        • 5026 Crisis Intervention and Emergency Services
        • 5027 Staffing
        • 5028 Staff Training and Certification
        • 5029 Protection and Disclosure of Information
        • 5030 Technology
        • 5031 Standards of Promptness
        • 5032 Accountability and Quality Improvement
        • 5033 Collaboration with Community Partners
        • 5034 Outreach and Marketing
        • 5035 Records Management
        • 5036 MDSQ Options Counseling
        • 5037 Community Options Counseling
        • 5038 Waiting List Management and Criteria for Admission to Services
        • 5060 Appendices
          • 5060-A Triage Tool
          • 5060-B Training Requirements
          • 5060-C Operational Model
          • 5060-D Professional Documentation
          • 5060-E Accepted Documentation Abbreviations
          • 5060-F Options Counseling Action Plan
          • 5060-G Questions to Foster Rapport
          • 5060-H MFP Facilitator Process Flow
          • 5060-I Secret Shopper Toolkit
          • 5060-J Waiver Booklet Order Form
          • 5060-K Nursing Home Transition Screening Form
        • 5070 Forms
          • Options Counseling Action Plan
          • ADRC Sample Collaboration Agreement
          • ADRC Sample Participation Statement
          • HCBS Notification Form
          • HCBS Notification Form (Spanish)
          • HCBS Waiver Booklet Order Form
          • Understanding Georgia’s Waiting List Policy Letter
          • Assessment Triage Form
        • 5080 ADRC Monitoring Guide
      • 6000 Community Transitions
        • 6100 Money Follows the Person
          • 6111 Overview
          • 6113 Monitoring
          • 6121 Communication
          • 6122 Area to Area Transitions
          • 6123 Transition Coordinators Qualifications and Training
          • 6131 Money Follows the Person and Chronic Disease Self-Management Education
          • 6132 Home Care Ombudsman
          • 6134 Transition Services Vendor Management
          • 6141 Harmony for MFP
          • 6142 Money Follows the Person Vendor Import File
          • 6143 Documenting a MFP Sentinel Event Report
          • 6144 Protection and Disclosure of Information
          • 6146 Money Follows the Person Required Contacts
          • 6147 Standards of Promptness
          • 6151 MFP Pre-Transition Workflow Management
          • 6152 Administrative Termination
          • 6161 DCA 811 Procedure
          • 6162 DCA RAD Procedure
        • 6200 Nursing Home Transitions
          • 6210 NHT Eligibility Criteria
          • 6211 Area to Area Transitions and Transfers
          • 6212 NHT Mandatory Documentation
          • 6213 Harmony for NHT
          • 6214 NHT Required Contacts
          • 6216 Documenting a NHT Sentinel Event Report
          • 6217 NHT Taxonomy of Services
          • 6218 New Vendors Management
          • 6219 NHT Expenditure Tracking Process
          • 6220 TC Qualifications and Training
          • 6221 Terminations
        • 6400 Forms for Community and Nursing Home Transitions
          • 6401 Legal Status Affidavit Form
          • 6402 Triage Risk Assessment Form
          • 6403 2013 Secure and Verifiable Document Listing
          • 6404 MFP File Review Checklist
          • 6405 Referral Form
          • 6406 Services Table
          • 6407 Vendor Payment Request
          • 6408 Informed Consent
          • 6409 Release of Health Information
          • 6410 Transition Screening Form
          • 6411 Individualized Transition Plan
          • 6412 Discharge Day Checklist
          • 6413 Quote Form for CT Services
          • 6414 Authorization for Transition Services
          • 6415 Complaint Form
          • 6416 Right to Appeal CT Services Decision Letter
          • 6417 CT Letter of Denial, Suspension or Termination
      • 7000 Dementia Programs
        • 7000 Dementia Programs Overview
        • 7002 Georgia Alzheimer’s & Related Dementias (GARD) State Plan
        • 7100 Dementia Care Specialist Program Overview
        • 7101 Dementia Care Specialist Basic Requirements
        • 7102 Dementia Care Specialist Program Three Domains of Concentration
        • 7103 Responsibilities of the Dementia Care Specialist and the Area Agency on Aging
        • 7104 Requirements and Training for Dementia Care Specialists
      • Appendix A Summary of Cover Letters
  • Administration
    • 5600 Division of Aging Services Administration
    • MAN 5600 Administrative Manual
      • 1000 Division of Aging Services Introduction
        • 1001 Overview of the Division of Aging Services
        • 1002 Overview of the Aging Services Network
        • 1003 OAA Overview
        • 1010 SUA Mission & Responsibilities
        • 1011 Authority
        • 1020 State Plans Overview (GARD, SCSEP, Sr Hunger, APS, OAA)
        • 1024 Conflicts of Interest Overview
      • 1025 State Agency on Aging Operations
        • 1026 Request for Assistance from DHS Associate General Counsel (AGC)
        • 1027 Data Breach Reporting
        • 1012 Records Requests from Law Enforcement
        • 1030 DAS Process for Developing or Changing Policy, Procedures, Program Standards
        • 1031 Taxonomy of Services Process
        • 1040 Guidelines for Written Correspondence and Suspended Items
        • 1041 Electronic Communication, Division of Aging Services
        • 1042 Constituent Services
        • 1043 Media Relations Procedures Guide
        • 1044 Marketing and Social Media Procedures Guide
        • 1045 Government Relations and Legislative Affairs
        • 1050 Technology and Data Management
        • 1051 Artificial Intelligence (AI) Technology
        • 1052 Record Retention
        • 1053 Shared Drive
        • 1060 Division Reports, Overview
        • 1061 Older Americans Act Performance System (OAAPS)
        • 1062 Annual Report; Just the Facts
        • 1063 National Adult Maltreatment Reporting System (NAMRS)
        • 1065 OAA Overview
        • 1066 OAA Overview
        • 1070 Gifts in Support of Aging Services Clients
        • 1071 Procedures for Processing Mail
        • 1072 Missing Smartphone Procedures
      • 1075 DAS Workforce
        • 1076 SUA Staffing
        • 1077 Recruitment and Selection
        • 1078 Onboard Procedures
        • 1079 Mandatory Training
        • 1080 Offboard Procedures
        • 1081 Management Training Procedures
        • 1082 New Worker Training Procedures
        • 1083 Employee Satisfaction Survey
        • 1084 Volunteer Management Procedures
        • 1085 DAS Internship Program
        • 1086 DAS Travel
        • 1090 Workforce Safety
        • 1091 Worker Serious Incident Review Team (SIRT)
      • 2000 State Agency On Aging Operations Specific to OAA
        • 1070 OAA State Plan Development
        • 2010 Designation of Planning and Service Areas and Area Agencies on Aging Overview
        • 2011 Designation of Planning and Service Areas
        • 2012 Designation of Area Agencies on Aging
        • 2013 Transition Planning
        • 2014 Withdrawal of Designation of Area Agencies on Aging
        • 2020 Division Admin responsibilities re SCSEP?
        • 2021 Advocacy
        • 2030 Policies & Procedures
        • 2040 Emergency Disaster Requirements
      • 2050 Financials, Contracts & Procurement
        • 2001 Fund Sources
        • 2052 Grant Development Process
        • 2053 Grant Submittal Instructions
        • 2053 Grant Management
        • 2060 Supply and Small Equipment Purchases
        • 2061 Subscriptions and Dues
        • 2062 Credit Card Purchases
        • 2063 Approval and Purchase of Promotional Items
        • 2064 Processing State Assistant Attorney General Invoices
      • 3000 Area Agency on Aging Administration
        • 3002 Area Agency on Aging Structure
        • 3003 AAA Staffing Levels
        • 3004 AAA Building and Equipment
        • 3005 Area Agency on Aging Records
        • 3006 Area Agency on Aging Accountability
        • 3007 Area Agency on Aging Contract Management Requirements
        • 3008 Area Agency on Aging Contracts and Commercial Relationships
        • 3009 Area Agency on Aging Monitoring and Evaluation of Service Providers
        • 3010 Emergency Planning and Management
        • 3011 Conflicts of Interest
        • 3012 Provision of Services by Area Agencies on Aging
        • 3013 Delivery of Client Services Directly Prohibited
        • 3020 Administrative Appeals
        • 3021 Grants and Contracts
        • 3022 Financial Management
        • 3023 Audits of Area Agencies on Aging and Service Provider Organizations
        • 3024 Risk Management
        • 3030 Area Agency on Aging Advisory Councils
        • 3040 Criminal History Investigations
        • 3041 Area Agencies on Aging (AAAs) Workforce Safety
        • 3042 AAA Policy & Procedures
        • 3043 Advocacy
        • 3044 Responsibilities of Service Providers
        • 3045 Emergency Disaster Requirements
        • 3046 AAA EAP engagement here or in 7000
      • 3050 Area Plan
        • 3051 Area Plan
        • 3052 Contract Amendments, Budget Revision, and Reporting Requirements
        • 3053 Allowable Costs
        • 3054 Uniform Cost Methodology
        • 3055 Public Input Requirements for AAAs
        • 3061 Request for Waiver from Program Guidelines and Requirements
        • 3070 Private Pay Programs/contracts etc.
        • 3071 Program Development & Coordination
        • 3080 Conflicts of Interest Policies
        • 3090 Fee for Service System Overview
        • 3091 Cost Share
        • 3092 Voluntary Contributions
        • 3093 Private Pay Services
        • 3094 Intra State Funding Formula
        • 3095 Allocation Methodologies
        • 3096 Matching Federal Funds
        • 3097 Maintenance of Effort
        • 3098 Program Income
        • 3099 Allowable Services by Fund Source
      • 4000 Aging Services
        • 4001 Eligibility
        • 4002 Citizenship Criteria for Aging Programs and Services
        • 4003 Confidentiality
        • 4004 Health Insurance Portability and Accountability Act of 1996 (HIPAA)
        • 4005 Limited English Proficiency & Sensory Impairment
        • 4010 Targeting Service Delivery
        • 4020 Civil Rights
        • 4030 Person Centered, Trauma Informed
        • 4040 Overview of Most in Need
      • 5000 Elder Abuse Prevention
        • 5001 Overview
        • 5002 Conflicts of Interest
        • 5003 ELAP Overview
        • 5004 APS Overview
        • 5005 Guardianship Overview
        • 5006 Long Term Care Ombudsman Overview and/or SUA responsibilities
        • 5010 AAA engagement in EAP
      • 5025 Elder Legal Assistance Program
        • 5026 Elderly Legal Assistance Program Overview
        • 5027 Georgia Elderly Legal Assistance Program Standards
        • 5028 Title III-B Legal Services Quarterly Report Narrative
        • 5029 ELAP Brochure
        • 5030 ELAP Monitoring Guide for AAAs
      • 5050 Forensic
        • 5051 Overview of the Forensic Special Initiatives Unit (FSIU)
        • 5052 Certified At-Risk Adult Crime Tactics Specialists (CACTS) Certification
        • 5053 Community Education/Training
        • 5054 FSIU/CADE Case Consultation/Review and Technical Assistance Procedures
        • 5055 Collaboration with Other Agencies
        • 5056 Serious Incident Review Team (SIRT) Process
        • 5057 At-Risk Adult Multi-Departmental Team
        • 5058 Financial Exploitation Work Group
        • 5059 Strategic Planning
        • 5060 Forensic Background Checks
      • 5075 Relocation
        • 5076 Relocation Funds Overview
        • 5077 Temporary Emergency Respite Funds (TERF)
        • 5078 Emergency Relocation Funds (ERF)
        • 5079 ERF and DFCS Regional Accounting
        • 5080 Emergency Relocation Funds Fiscal Management
        • 5090 Overview of the At-Risk Adult Relocation Team (AART)
        • 5091 Relocation Roles
        • 5092 Relocation Tools
        • 5093 Collaboration with Other Agencies
        • 5094 Introduction
        • 5095 Accepting TERF Reports
        • 5096 PRE TERF Case Management
        • 5097 TERF Case Management
        • 5098 Documentation
        • 5099 Collaboration
      • 6000 Quality Improvement
        • 6001 Strategic Planning
        • 6002 Continuous Quality Improvement Plan
        • 6003 Teams and Chartered Teams
        • 6004 Customer Satisfaction (tie in to Appendix B?); NCI-AD?
      • 7000 Monitoring
        • 7001 Compliance with Contractor Responsibilities and Sanctions
        • 7002 Incentives and Rewards for AAA Performance
        • 7010 Program Integrity Overview
        • 7011 Measurement and Analysis Plans (MAPS)
        • 7020 Division Monitoring Plan
        • 7021 Monitoring of AAA Contractual relationships here?
      • Appendix A Cover Letters
      • Appendix B AAA HCBS Consumer Surveying Toolkit Introduction
        • Attachments A
          • Attachment A: Instructions to Conduct the Surveys
        • Attachments B: Service Specific Surveys
          • Attachment B-1: Congregate Meals Services
          • Attachment B-2: Home Delivered Meals Services
          • Attachment B-3: Senior Center Services
          • Attachment B-4: Transportation Services Consumer Survey
          • Attachment B-5: Case Management Services
          • Attachment B-6: Homemaker Services
          • Attachment B-7: Personal Care Services
          • Attachment B-8: Caregiver Services
          • Attachment B-9: Adult Day Care Services
          • Attachment B-10: Respite Care Services
        • Attachments C
          • Sample Consumer Cover Letter and Sample Telephone Script
        • Attachments D
          • Attachment D: Defining and Selecting the Survey Sample
          • Calculating Sets
        • Attachments E: Excel Files for Compiling Survey Results and Response Rates
          • Congregate Meals Services
          • Home Delivered Meals Services
          • Senior Center Services
          • Transportation Services
          • Case Management Services
          • Homemaker Services
          • Personal Care Services
          • Caregiver Services
          • Adult Day Care Services
          • Respite Care Services
      • Appendix C Smartphone User Guide
      • Appendix D Forms and Templates
      • Appendix E Glossary of Terms, Abbreviations and Acronyms
      • Appendix F Taxonomy of Services
        • State Fiscal Year 2026
        • State Fiscal Year 2025
        • State Fiscal Year 2023 and 2024
      • Appendix G Uniform Cost Methodology Training Manual
        • Older Americans Act (OAA) Administration and Funding
        • Recent UCM Updates in Georgia
        • Georgia’s Uniform Cost Methodology Policies, Definitions, and Procedures
        • Tips for Getting Started
        • How to Complete the UCM Excel Spreadsheet
      • Appendix H Data Systems Manuals
        • Chapter 100 Orientation
          • Computer Configuration Requirements
          • DDS Password Reset
          • User Access Request Procedures
          • User Re-Certification Procedure
          • Roles Directory
          • Requesting IOTIS Access via Wellsky
        • Chapter 200 User Guides
          • ADRC Program Training Guide
          • APS Central Intake
          • APS Investigations Training Guide
          • APS Ongoing Training Guide
          • APS TERF Training Guide
          • Caregiver Services & Kinship Care Services
          • Caregiver Services & Kinship Care Guide
          • Case Management (HCBS)
          • CCSP Care Coordination
          • CCSP Provider
          • Cross-Programs Workflow for Individual Services
          • Dementia Care Specialist Role
          • DDS Helpdesk Manual v1.1
          • ELAP Training Guide
          • Emergency Services
          • Evidence Based Programs
          • GeorgiaCares Guide
          • HCBS Training Guide
          • Mobile Assessment Companion Guide (CCSP)
          • MFP/NHT User Guide
          • Senior Centers
        • Chapter 300 User References
          • Adult Protective Services Assessment Matrix
          • Changing Service Unit Costs
          • ELAP Instructions on Running Reports and Attaching Narrative
          • GeorgiaCares SHIP and SMP Data Entry Manual
        • Chapter 400 Reports
          • DAS Data System Reports List
          • HAR Reports Catalog
          • DAS Taxonomy of Services and the DDS-Area Plan Program Funding Definitions Report Instructions
        • Chapter 500 Process
          • UAT: Reporting Timely UAT Feedback Process
      • Appendix I Temporary Operating Procedures (TOP)
        • MT 2021-05 Jan 8, 2021 (update)
        • MT 2021-01 Aug 11, 2020 (update)
        • MT 2021-01 Jun 26, 2020 (update)
        • MT 2021-01 May 15, 2020 (update)
        • MT 2020-06 Apr 30, 2020 (update)
        • MT 2020-05 Apr 16, 2020 (update)
        • MT 2021-01 Apr 9, 2020 (update)
        • MT 2021-03 Apr 3, 2020 (update)
        • MT 2021-03 Mar 25, 2020 (update)
        • MT 2021-05 Mar 20, 2020
      • Appendix J Area Plan Format
        • SFY 25
          • SFY 2025-2028 Area Plan Template
          • SFY 2025-2028 Area Plan Format Instructions
        • SFY 19
          • SFY 2019 Area Plan Format Instructions
          • Attachment 3 – SFY 2019 Area Plan Checklist
          • Attachment 4 – C1a, C1b, C1c Advance Request
          • Attachment 5 – 2019 Match Analysis (EXCEL)
          • Attachment 6 – Budget Submission Certification
          • Attachment 7 – Goal 2; Underserved Persons
          • Attachment 8 – Goal 4; Transportation
        • SFY 18
          • SFY 2018 Area Plan Template
          • SFY 2018 Area Plan Format Instructions
          • Attachment 3 – SFY 2018 Area Plan Checklist
          • Attachment 4 – C1s, C1b, C1c Advance Request
          • Attachment 5 – 2018 Match Analysis (EXCEL)
        • SFY 2017-2020
          • Attachment C-1-a Request for Advance Payment
          • SFY 2017-2020 Area Plan Template
          • SFY 2017-2020 Area Plan Format Instructions
          • SFY 2017 Match Analysis (EXCEL)
        • SFY 2012-2015
          • SFY 2012 Area Plan Template & Format Instructions
      • Appendix K DAS Sliding Scale for Cost Share – Non-Medicaid Services
        • 2025
        • 2024
        • 2023
        • 2022
        • 2021
        • 2020
        • 2019
        • 2018
        • 2017
        • 2016
        • 2015
        • 2014
        • 2013
        • 2012
        • 2011
        • 2010
        • 2009
        • 2008
        • 2007
        • 2006
      • Appendix L Internship Program Guide
  • Adult Protective Services (APS)
    • 5500 Adult Protective Services
    • MAN 5500 Adult Protective Services Manual
      • 1000 Introduction and Purpose
        • 1001 Adult Protective Services Overview
        • 1002 Responsibility, Functions and Duties of Adult Protective Services
        • 1003 Persons Eligible for Adult Protective Services
        • 1004 Guiding Principles in Adult Protective Services
        • 1005 Definitions
        • 1006 Adult Protective Services Section Structure
      • 2000 APS Reports and Opening Cases
        • 2001 APS Reports and Opening Cases Overview
        • 2002 Accepting APS Reports
        • 2003 Reports with Multiple Vulnerable Adults in the Household
        • 2004 Residency
        • 2005 Notification
        • 2006 Acknowledgments
        • 2007 Directing Reports to Other Investigative Agencies
        • 2008 Confidentiality of Reporter and APS Records
        • 2009 Reports of Abuse in Long Term Care Facilities
        • 2010 Reports of A/N/E from Out-Of-State Reporters
        • 2011 Reports of A/N/E Involving DHS Employees
        • 2012 Documenting APS Reports
      • 3000 Investigation and Assessment
        • 3001 Introduction
        • 3002 Investigation
        • 3003 Assessment Conducted
        • 3004 Client Interview
        • 3005 Collateral Contact Interviews
        • 3006 Alleged Perpetrator Contact
        • 3007 Findings and Disposition
        • 3008 Law Enforcement
        • 3009 Guardianship and Conservator Petitions
        • 3010 Emergency Petitions
        • 3011 Case Transfers and Courtesy Visits
        • 3012 Documentation
      • 4000 Service Delivery and Case Management
        • 4001 Introduction
        • 4002 On-Going Service Types
        • 4003 On-Going Adult Protective Services – Consent to Service
        • 4004 New Allegations During On-Going Case Management
        • 4005 Case Planning
        • 4006 On-Going Case Contacts
        • 4007 On-Going Case Redetermination and Closure
        • 4008 Documentation
      • 6000 A/N/E MDT
        • 6001 Introduction
        • 6002 A/N/E MDT Attendance
        • 6003 A/N/E MDT Case Reviews
        • 6004 Record Sharing with A/N/E MDT
      • 7000 TERF Case Management
        • 7001 Introduction
        • 7002 Accepting TERF Reports
        • 7003 PRE TERF Case Management
        • 7004 TERF Case Management
        • 7005 Documentation
        • 7006 Collaboration
      • Appendix A Manual Transmittal Cover Letters
        • MT 03 2021 Cover Letter
        • MT 12 2020 Cover Letter
        • MT 04 2020c Cover Letter
        • MT 04 2020b Cover Letter
        • MT 04 2020 Cover Letter
        • MT 06 2019 Cover Letter
        • MT 03 2019 Cover Letter
        • MT 07 2018 Cover Letter
        • MT 03 2018 Cover Letter
        • MT 05 2017 Cover Letter
        • MT 07 2016 Cover Letter
        • MT 06 2014 Cover Letter
        • MT 09 2013 Cover Letter
        • MT 01 2011b Cover Letter
        • MT 01 2011 Cover Letter
        • MT 01 2009 Cover Letter
        • MT 01 2008 Cover Letter
        • MT 01 2007 Cover Letter
      • Appendix C Review Guides
        • APS Case Review Guide – Intake and Referral
        • APS Case Review Guide – Investigation and Assessment
        • APS Case Review Guide – Ongoing Services
        • APS Case Review Process
      • Appendix D APS Contact and Documentation Standards
      • Appendix E Other Agency Referral Forms
        • Healthcare Facilities Regulation (HFR) Referral Form
        • HFRi
        • Child Protective Services (CPS) Referral Form
        • CPSi
      • Appendix F Engaging the Reporter
      • Appendix G Assessment and Investigation Forms
        • Authorization for the Release of Information – Form 5459 (English)
        • Authorization for the Release of Information – Form 5459 (Spanish)
        • DHS Notice of Privacy Practices (HIPAA) – Form 5460 (English)
        • DHS Notice of Privacy Practices (HIPAA) – Form 5460 (Spanish)
        • Determination of Need - Revised (DON-R)
        • DON-Ri
        • Saint Louis University Mental Status (SLUMS) Examination
        • SLUMSi
        • Patient Health Questionnaire – 9 (PHQ-9)
        • PHQ-9i
        • APS Income Worksheet
        • ADRC Risk Assessment for Institutional Placement
        • Falls Risk Assessment
        • Food Security Survey Form
        • Guardianship or Conservatorship Referral Form
        • Guardianship Filing Checklist (GFC)
        • GFCi
        • Diligent Effort to Locate
        • Investigation Matrix
        • Assessment Matrix
        • Disabled Adult Abuse Report
        • Medical Records Request
        • Out-of-State Request Reporting Form
      • Appendix H APS Structure
      • Appendix I APS Field Safety Guide
  • Home and Community Based Services (HCBS)
    • MAN 5300 Home and Community-Based Services (HCBS)
      • 100 Administrative Guidelines and Requirements for Area Agencies on Aging
        • 110 Grievance Procedures for Individuals in Non-Medicaid HCBS Programs
        • 114 Guidelines for Client Assessment
          • Appendix 114-A Domains of Comprehensive Assessment
          • Appendix 114-B Determination of Need – Revised (DON-R)
          • Appendix 114-C Nutrition Screening Initiative – DETERMINE (NSI-D)
          • Appendix 114-D Food Security Survey
          • Appendix 114-E Risk Assessment Tool (RAT)
          • Appendix 114-F Montreal Cognitive Assessment (MoCA)
          • Appendix 114-G Montreal Cognitive Assessment – BLIND (MoCA-BLIND)
          • Appendix 114-H STEADI Toolkit
          • Appendix 114-I PHQ-9
          • Appendix 114-J GAD-7
          • Appendix 114-K Alcohol Use Disorders Identification Test (AUDIT-10)
          • Appendix 114-L Bakas Caregiving Outcomes Scale (BCOS)
        • 118 Prioritizing Clients
      • 200 General Service Requirements
        • 202 Program Guidelines and Requirements
          • Appendix 202-A Training Requirements for HCBS Staff
          • Appendix 202-B Documentation Guidelines
      • 200/300 Title III B Supportive Services
        • 206 Senior Center Requirements
          • Appendix 206-A Designing a Wellness Goal
        • 208 In-Home Services
          • Appendix 208-A Authorized and Prohibited Activities
          • Appendix 208-B Rebuilding Together: Safe at Home Checklist
        • 210 Case Management Services
          • Appendix 210-A Core Competencies for Case Managers
          • Appendix 210-B Quality Improvement Data
          • Appendix 210-C Service Plan Documents
        • 212 Consumer Directed Services
          • Appendix 212-A Principles of Consumer Direction
          • Appendix 212-B Forms and Templates
          • Appendix 212-C Risk Management Consumer Advisory Information
          • Appendix 212-D Services and Supports
        • 218 Transportation Services
        • 220 The Village Concept
        • 222 Behavioral Health Coaching
        • 314 Home Modification and Repair Services
          • Appendix 314-A Examples of Home Modifications / Repairs
          • Appendix 314-B Client Contractor Guidance
          • Appendix 314-C Stopping Elderly Accidents, Deaths, and Injuries (STEADI) Falls Risk Assessment
        • 320 Telephone Reassurance
          • Appendix 320-A Heart to Heart Program Guide
          • Appendix 320-B How to Implement a Telephone Support Program for Persons with Early Stage Dementia and Caregivers
        • 322 Friendly Visiting
          • Appendix 322-A A Friendly Visiting Program Survey
        • 324 Assistive Technology Services
      • 300 Title III C Nutrition Services
        • 304 Nutrition Service Program Guidelines and Requirements
          • Appendix 304-A Evaluation of Individuals for Appropriate Meal Type
          • Appendix 304-B Georgia Nutrition Program Nutrient Targets for Meals
          • Appendix 304-C Hold Harmless Guidance
      • 200 Title III D Evidence Based Disease Prevention and Health Promotion Services
        • 214 Wellness Program Guidelines and Requirements
        • Hospital Care Transitions Manual
        • Hospital Care Transitions Cost Calculator
        • Title III-D Checklist
      • 200/300 Title III E Caregiver Support Programs
        • 216 Kinship Care Services
          • Appendix 216-A Support Groups
          • Appendix 216-B Kinship Care Quarterly Program Report
        • 302 Adult Day Care | Day Health Services
          • Appendix 302-A Sharps Disposal Guidelines
          • Appendix 302-B Guidelines for Manual Dishwashing
        • 316 Caregiver Services
      • 400 Title V Senior Community Service Employment Program (SCSEP)
        • 402 SCSEP Participant Handbook
        • 404 SCSEP Host Agency Handbook
        • 406 SCSEP Monitoring Tool
        • 408 SCSEP Request for Proposal
        • 410 SCSEP Host Agency Monitoring Form
        • 412 SCSEP Host Agency Agreement Form
        • 414 SCSEP Introduction
        • 416 SCSEP Policies and Procedures for Program Operations
        • 418 Program Management Requirements
          • Attachment 418-A Programmatic Assurances
        • 420 SCSEP Budget Management
          • Appendix 420-A SCSEP Allowable Costs with References
        • 422 SCSEP On-the-Job Experience (OJE)
          • Appendix 422-A SCSEP On-the-Job Experience Agreement
      • Appendix B Review Guides
        • 206 Senior Center Review Guide
        • 210 Case Management Review Guide
        • 222 Behavioral Health Coaching Review Guide
        • 302 Adult Day Care Review Guide
        • 304 Nutrition Services Review Guide
        • 306 Homemaker Services Review Guide
        • 308 Personal Care Review Guide
        • 310 In-Home Respite Review Guide
        • 312 Chore Services Review Guide
        • 314 Home Modification and Repair Services Review Guide
        • 314-B Home Modification and Repair Check Sheet Review Guide
        • 314-C Home Modification and Repair Spreadsheet Review Guide
        • 216 Kinship Care Services Review Guide
        • 316 Caregiver Services Review Guide
        • 322 Friendly Visiting Review Guide
      • Appendix C Manual Transmittals
      • Appendix D SCSEP Forms and Templates
        • SCSEP Initial Assessment Form
        • SCSEP Initial Individual Employment Plan Form
        • SCSEP Case Notes Form
        • SCSEP Confidential Statement of Income Form
        • SCSEP Enrollment Procedures Chart
        • SCSEP Participant Acknowledgement of Terms of Enrollment Form
      • Appendix E HCBS Forms and Templates
        • Client Notification Form
        • Client Rights and Responsibilities Form
        • Kinship Care Program Survey
        • Program Fidelity Manual
        • HCBS Comprehensive Assessment
        • DAS General Brochure (Spanish)
        • HCBS Notification Form (Spanish)
  • State Long-Term Care Ombudsman
    • 5100 State Long-Term Care Ombudsman
    • MAN 5100 Georgia Long-Term Care Ombudsman Program Policies and Procedures
      • Part I Introduction to the Long-Term Care Ombudsman Program
        • 100 General
        • 200 Definitions
      • Part II Administration of the Long-Term Care Ombudsman Program
        • 100 Program Structure
        • 200 Designation and Withdrawal of Designation of Ombudsman Programs and Ombudsman Representatives
          • 201 Designation of Ombudsman Programs
          • 202 Withdrawal of Designation of Ombudsman Programs
          • 203 Designation of Long-Term Care Ombudsman Representatives
          • 204 Refusal to Designate, Suspension of Designation, or Withdrawal of Designation of an Individual as a Long-Term Care OR
          • 205 SLTCO Authority and Reconsideration
        • 300 Roles and Responsibilities in Administering the Program
          • 301 The State Agency
          • 302 Advisory Council of the Office of the State Long-Term Care Ombudsman
          • 303 State Long-Term Care Ombudsman
          • 304 Area Agency on Aging
          • 305 Provider Agency
          • 306 Long-Term Care Ombudsman Representative
        • 400 Conflicts of Interest
          • 401 Identifying the Conflict
          • 402 Remedying Conflict
          • 403 Procedures to Avoid Conflicts of Interest
          • 404 Failure to Identify or Remedy a Conflict of Interest
        • 500 Confidentiality and Release of Long-Term Care Ombudsman Information
          • 501 Access to Long-Term Care Ombudsman Information
          • 502 Requests for Information Related to Specific Cases
        • 600 Legal Counsel for the Long-Term Care Ombudsman Program
          • 601 Adequate Legal Counsel
          • 602 Provision of Legal Counsel
          • 603 Obtaining Legal Counsel
        • 700 Liability
          • 701 Immunity from Liability
          • 702 Liability Insurance
        • 800 Interference and Retaliation
          • 801 Interference and Retaliation Prohibited
          • 802 Procedures for Reporting Interference or Retaliation
        • 900 Grievance Procedure
          • 901 General
          • 902 Grievance Intake and Response
          • 903 Confidentiality
          • 904 Types of Grievances
          • 905 Intake Procedure
          • 906 Response
          • 907 Completing the Process
          • 908 Training
      • Part III Guidelines for Ombudsman Representative Practice
        • 100 Program Components
          • 101 Complaint Processing
          • 102 Information and Assistance (I&A)
          • 103 Community Outreach and Education
          • 104 Training for Facility Staff
          • 105 Routine Visits
          • 106 Issues Advocacy
          • 107 Interagency Coordination
          • 108 Resident and Family Councils
          • 109 Volunteer Management
          • 110 Pre-Survey Information
        • 200 Other Program Components
          • 201 Advisory Council
      • Appendix A Code of Ethics for Ombudsman
      • Appendix B LTCO Representative Certification Training Requirements
      • Appendix C Georgia OLTCO Advisory Council Charter
      • Appendix D Grievance Related to the Performance of an OR of the SLTCO of Georgia Intake Form
  • Public Guardianship for Adults
    • 5800 Guardian of Last Resort for Adults and Public Guardianship Operations
    • MAN 5800 Public Guardianship for Adults
      • 1000 Overview
        • 1001 Introduction
        • 1002 Appointment and Authority
      • 2000 Program Operations
        • 2006 Field Safety
        • 2007 Confidentiality
        • 2008 Special Assistant Attorney General (SAAG)
      • 3000 Case Management
        • 3001 Client Notification Letter
        • 3004 Important Provisions in Guardianship Law
        • 3012 Universal Guardianship Roles
        • 3013 Universal Guardianship Roles in Case Management
        • 3021 Initial and Monthly Contacts
        • 3032 Case Planning
        • 3037 Chart Review
        • 3060 Documentation Standards
        • 3064 Signature Format
        • 3066 Guardianship Changes
        • 3068 Case Transfer
      • 4000 Safety of the Person Under Guardianship
        • 4001 Rights of Ward
        • 4002 Responsibilities of Guardian During a Natural Disaster or Crisis
        • 4003 Client Safety
        • 4006 Critical Incident Reporting
      • 4050 Probate Court
        • 4056 Personal Status Report
      • 5000 Guardianship
        • 5015 Temporary Guardianship
      • 5050 Health and Medical Care
        • 5053 Medical Consent
        • 5055 Medical Consent – Special Situations and Guidelines
      • 6000 Mental and Behavioral Health
        • 6007 Inpatient Hospitalization
        • 6010 Refusal of Psychotropic Medications
      • 6050 Residence and Placement
        • 6060 Placement in Licensed Long-Term Care Facilities
      • 7000 Income and Resources of the Person Under Guardianship
        • 7025 Emergency Relocation Funds
      • 9000 End of Life and Dying
        • 9001 Death of a Person Under Guardianship
      • 9050 End of Guardianship
        • 9055 Terminating Guardianship
        • 9056 Transfer of Guardianship
      • Appendix A Cover Letters
        • MT 2023-01
        • MT 2022-03
        • MT 2022-02
        • MT 2022-01
        • MT 2021-01
        • MT 2019-02
        • MT 2017-01
        • MT 2016-02
        • MT 2016-01
        • MT 2015-01
        • MT 2014-02
        • MT 2014-01
        • MT 2011-01
      • Appendix B Forms and Templates
        • Client Cash Tracking Form
        • Checklist for Filing Guardianship Petition
        • Client Assessment
        • Client Notification Letter
        • Client Notification Letter - Successor
        • Client Notification Letter - Temporary
        • Guardianship Checklist
        • Guardianship Conservatorship Referral Form
        • Medications Checklist for Guardians
        • PGO Case Plan, Individual
        • PGO Case Plan Supplemental Page
        • PGO Ethical Principles and Standards
        • PGO Medical Consent Authorization Form
        • Physician Recommended Medical Treatment or Procedure Form
        • Resident Inventory Form
      • Appendix C Definitions
      • Appendix D Policy Waivers
        • Monthly Contacts Policy Waiver
Division of Aging Services
  • Division of Aging Services
  • Division of Child Support Services
  • Division of Family and Children Services
  • Office of Budget Administration
  • Office of Facilities and Support Services
  • Office of Financial Services
  • Office of General Counsel
  • Office of Human Resources
  • Office of Information Technology
  • Office of Inspector General
  • Office of Legislative Affairs and Outreach
  • Office of Procurement Services
  • Office of Refugee Services
  • PAMMS Help
​
  • Division of Aging Services
  • Administration
  • MAN 5600 Administrative Manual
  • Appendix G Uniform Cost Methodology Training Manual
PDF
Source

Appendix G Uniform Cost Methodology Training Manual | Administration 5600 Manual

APPENDIX G - UNIFORM COST METHODOLOGY TRAINING MANUAL TOC

Older Americans Act (OAA) Administration and Funding

Recent UCM Updates in Georgia

Georgia’s Uniform Cost Methodology Policies, Definitions, and Procedures

Tips for Getting Started

How to Complete the UCM Excel Spreadsheet

State Fiscal Year 2023 and 2024 Older Americans Act (OAA) Administration and Funding

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