2001 APS Reports and Opening Cases Overview | APS-5500-MANUAL
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Georgia Division of Aging Services |
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Chapter: |
2000 APS Reports and Opening Cases |
Effective Date: |
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Section Title: |
APS Reports and Opening Cases Overview |
Reviewed or Updated in: |
MT 2019-04 |
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Section Number: |
2001 |
Previous Update: |
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Summary Statement
Pursuant to O.C.G.A. §30-5-4, “a report that a disabled adult or elder person who is not a resident of a long-term care facility as defined in O.C.G.A§31-8-80 is in need of protective services or has been the victim of abuse, neglect, or exploitation shall be made to an adult protection agency providing protective services, as designated by the Department and to an appropriate law enforcement agency or prosecuting attorney.”
Basic Considerations
The Division of Aging Services is the agency designated by the Department of Human Services to receive and investigate reports of abuse, neglect, and exploitation of adults with disabilities and elder persons not living in long-term care facilities.
A centralized statewide intake unit, known as Adult Protective Services (APS) Central Intake, is the mechanism by which reports are made to APS (1-866-55Aging option #3).
Procedures
The Division of Aging Services, through Adult Protective Services Central Intake will:
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Receive reports;
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Use interview skills to assist the reporter in providing necessary facts and information;
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Evaluate the information/details reported to determine if it meets APS criteria;
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Provide intervention when the report does not meet APS criteria; (refer to 2002 Accepting APS Reports of this manual)
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Accept a report that meets criteria for investigation;
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Document the report in the Electronic Data system;
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Send written acknowledgement of the APS report to the reporter within 10 calendar days [unless waived and documented]; (refer to 2006 Acknowledgments of this manual)
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Send notification of the report to the appropriate APS staff for assignment, no later than one business day after receipt of the report
| Accepted reports will be forwarded to law enforcement by local APS staff assigned to investigate allegations. |