4004 New Allegations During On-Going Case Management | APS-5500-MANUAL
Georgia Division of Aging Services |
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Chapter: |
4000 Service Delivery & Case Management |
Effective Date: |
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Section Title: |
New Allegations During On-Going Case Management |
Reviewed or Updated in: |
MT 2019-04 |
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Section Number: |
4004 |
Previous Update: |
Summary Statement
If a report of a disabled adult or elder person’s abuse, neglect, or exploitation is made to an adult protection agency or independently discovered by the agency, then the agency shall immediately make a reasonable determination based on available information as to whether the incident alleges actions by an individual, other than the disabled adult or elder person, that constitute a crime and include such information in their report. If a crime is suspected, the report shall immediately be forwarded to the appropriate law enforcement agency or prosecuting attorney. (Refer to O.C.G.A. § 30-5-4(b)(1)(A))
Procedure
Law Enforcement Reporting Requirements
If a new allegation is reported to Adult Protective Services (APS) via Central intake or independently discovered by APS, the electronic report shall be sent to Law Enforcement within 1 business day of APS becoming aware of the situation.
Allegations shall be forwarded to Law Enforcement via:
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The Central Intake Intervention Report; or
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When independently discovered by APS field staff, by completion of the New Allegation form
Investigation of Allegation
The On-going Case Manager shall investigate all new allegations. Investigations shall include:
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Face to Face contact with client within 5 calendar days of the discovery of the new allegation;
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Completion of Abuse, Neglect or Exploitation Assessment; and
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Completion and reporting of Disabled Adult and Elder Persons Abuse Report (DAAR) if allegations are substantiated.
(Refer to Chapter 3 of this manual for policy and procedures regarding reports to Law Enforcement)