4004 New Allegations During On-Going Case Management

Georgia State Seal

Georgia Division of Aging Services
Adult Protective Services Manual

Chapter:

4000 Service Delivery & Case Management

Effective Date:

Section Title:

New Allegations During On-Going Case Management

Reviewed or Updated in:

MT 2019-04

Section Number:

4004

Previous Update:

Summary Statement

If a report of a disabled adult or elder person’s abuse, neglect, or exploitation is made to an adult protection agency or independently discovered by the agency, then the agency shall immediately make a reasonable determination based on available information as to whether the incident alleges actions by an individual, other than the disabled adult or elder person, that constitute a crime and include such information in their report. If a crime is suspected, the report shall immediately be forwarded to the appropriate law enforcement agency or prosecuting attorney. (Refer to O.C.G.A. § 30-5-4(b)(1)(A))

Basic Consideration

Procedures will be the same for both Short-term and Standard On-going Services.

Procedure

Law Enforcement Reporting Requirements

If a new allegation is reported to Adult Protective Services (APS) via Central intake or independently discovered by APS, the electronic report shall be sent to Law Enforcement within 1 business day of APS becoming aware of the situation.

Allegations shall be forwarded to Law Enforcement via:

  • The Central Intake Intervention Report; or

  • When independently discovered by APS field staff, by completion of the New Allegation form

Investigation of Allegation

The On-going Case Manager shall investigate all new allegations. Investigations shall include:

  • Face to Face contact with client within 5 calendar days of the discovery of the new allegation;

  • Completion of Abuse, Neglect or Exploitation Assessment; and

  • Completion and reporting of Disabled Adult and Elder Persons Abuse Report (DAAR) if allegations are substantiated.

(Refer to Chapter 3 of this manual for policy and procedures regarding reports to Law Enforcement)