Investigation Matrix | APS-5500-MANUAL

Acknowledge receipt of report from CI and assign for investigation

Forward accepted reports to local LE (O.C.G.A. §30-5-4)

Initial face-to face visit with client alone and no later than 10 calendar days

Priority reports immediately as prescribed in 3002

New Reports/Allegations on open cases investigated within 5 days of the additional report

Home visit or visit to current living arrangement, if applicable

Research prior APS history, if available

Face to face contact/interview with client alone

Home visit or visit to current living arrangement, if applicable

Research prior APS history, if available

Collateral contacts (i.e. reporter, all formal service providers and relevant others) who have information on risk/harm

Verification of health insurance/public benefits, as appropriate

All required assessments (need list) – you can include safety assessment here

Upon completion of investigation, the APS case manager shall:

Refer for services, if appropriate (Appendix G: Assessments and Investigation Forms)

Obtain medical/mental health records or gather information from medical/mental health professionals who have information on the client

Review client’s financial records/information

Photograph/video client and clients circumstances/environment if relevant to the allegations unless photographs/videos may impede the investigation

Face to face contact/interview with client alone

Interview alleged perpetrator if contact will not put client at further risk/endangerment

Home visit or visit to current living arrangement, if applicable

Research prior APS history, if available

Collateral contacts (i.e. reporter, all formal service providers and relevant others) who have information on risk/harm

Verification of health insurance/public benefits, as appropriate

All required assessments (need list) – you can include safety assessment here

Upon completion of investigation, the APS case manager shall:

Refer for services, if appropriate (Appendix G: Assessment and Investigation Forms)

Obtain medical/mental health records or gather information from medical/mental health professionals who have information on the client

Review client’s financial records/information

Photograph/video client and client’s circumstances/environment if relevant to the allegations unless photographs/videos may impede the investigation . (i.e., do not photograph in circumstance where client/caregiver is agitated and/or if directly told by client (with capacity) or caretaker to stop or leave premises)

Face to face contact/interview with client alone

Interview alleged perpetrator if contact will not put client at further risk/endangerment

Home visit or visit to current living arrangement, if applicable

Photograph alleged victim if visible injuries and relevant to the allegation unless taking photos impedes investigation and/or client (with capacity) refuses

Research prior APS history, if available

Collateral contacts (i.e. reporter, all formal service providers and relevant others) who have information on risk/harm

Verification of health insurance/public benefits, as appropriate

All required assessments (need list) – you can include safety assessment here

Upon completion of investigation, the APS case manager shall:

Refer for services, if appropriate (Appendix G: Assessment and Investigation Forms)

Obtain medical/mental health records or gather information from medical/mental health professionals who have information on the client

Complete body diagram or obtain medical documentation/evaluation if there are visible injuries

Notify law enforcement by phone if sexual assault occurred within 72 hours of receipt of referral and request a joint interview

Face to face contact/interview with client alone

Interview alleged perpetrator if contact will not put client at further risk/endangerment

Home visit or visit to current living arrangement, if applicable

Research prior APS history, if available

Collateral contacts (i.e. reporter, all formal service providers and relevant others) who have information on risk/harm

Verification of health insurance/public benefits, as appropriate

All required assessments (need list) – you can include safety assessment here

Upon completion of investigation, the APS case manager shall:

Refer for services, if appropriate (Appendix G: Assessment and Investigation Forms)

Obtain medical/mental health records or gather information from medical/mental health professionals who have information on the client

Obtain sexual assault medical evaluation if within 72 hours of assault

Face to face contact/interview with client alone

Interview alleged perpetrator if contact will not put client at further risk/endangerment

Home visit or visit to current living arrangement, if applicable

Obtain copies of financial information and identify location of any institutions where client’s assets may be located

Determine if client has either an “attorney-in-fact” (i.e., POA, conservator or other person with in a fiduciary capacity such as a trustee for clients' funds

Determine if issue of exploitation has affected clients' ability to provide for his/her personal needs (e.g., mortgage/rent, home utilities, medication, food, etc.) Note: Utilize APS Financial Worksheet to determine client’s financial status

Research prior APS history, if available

Collateral contacts (i.e. reporter, all formal service providers and relevant others) who have information on risk/harm

Verification of health insurance/public benefits, as appropriate

All required assessments (need list – you can include safety assessment here

Upon completion of investigation, the APS case manager shall:

Refer for services, if appropriate (Appendix G: Assessment and Investigation Forms)

Obtain medical/mental health records or gather information from medical/mental health professionals who have information on the client with regard to his/her capacity to make financial decisions