100 Program Structure | LTCO-5100-MANUAL
100.1 Georgia Department of Human Services
Pursuant to the federal Older Americans Act and state law, the Georgia Department of Human Services (DHS) as the designated State Agency on Aging for Georgia, has established and operates the Office of the State Long-Term Care Ombudsman (OSLTCO).
100.2 State Long-Term Care Ombudsman
The State Long-Term Care Ombudsman (SLTCO) shall assure that all residents of long-term care facilities in the State have access to the services of the Georgia Long-Term Care Ombudsman Program (LTCOP) and that each service area in the State has a designated LTCOP provider agency known as the Local Entity (LE).
100.3 Advisory Council
The Advisory Council of the OSLTCO provides guidance and advice to the SLTCO in order to enhance the effectiveness of the statewide LTCOP.
100.4 Contracts for ombudsman services
The LE in each service area is operated through a contract as follows:
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Contracts shall exist in each service area between the DHS OSLTCO and an entity or entities meeting the criteria for designation (II-201.1).
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An Area Agency on aging (AAA) may directly provide long-term care Ombudsman Representative (LTCO) services, if not otherwise prohibited from directly delivering services (see II-201.1).
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Where an AAA provides Ombudsman Representative services directly, it must also fulfill the responsibilities of a LE.
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