400 Conflicts of Interest

How to use this Chapter – This Chapter provides guidance in: 1) identifying and defining actual and potential conflicts of interest, 2) avoiding conflicts of interest, 3) remedying conflict where appropriate, and 4) describing consequences of operating a Long-Term Care Ombudsman Program with an unremedied conflict of interest.

When a conflict has been identified under II-401, the reader should use the procedures set forth in II-402 to determine whether the conflict can be sufficiently remedied to permit the provision of Ombudsman Representative services.

Policy

The organizational placement of the Long-Term Care Ombudsman Program (LTCOP) and the individuals who carry out the duties of the Program must be free from conflicts of interest.

Procedures