104 Training for Facility Staff | LTCO-5100-MANUAL
Policy
The Long-Term Care Ombudsman Program shall provide training for facility staff to long-term care facility staff regarding resident rights, abuse reporting, and related issues.
Procedures
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number of training for facility staff sessions
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Each LTCOP is expected to provide annually, at a minimum, training for facility staff sessions:
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For nursing home and ICF/IID staff—sessions equal to 50% of the number of nursing facilities in the service area.
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For personal care home, assisted living community and/or community living arrangements staff—one (1) session, preferably a session made available to a large number of providers.
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The ORC shall periodically review the number of training for facility staff sessions provided by the LTCOP to determine whether:
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The number of training for facility staff sessions is so high as to impact the ability of LTCOP to adequately fulfill the other program components, particularly complaint processing.
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The number of training for facility staff sessions is below the average number of training for facility staff sessions per program statewide.
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Or, the number of training for facility staff sessions is approximately the same as the projection in the LTCOP Annual Plan (III-100.1, b, i).
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IF the number of training for facility staff sessions is… | THEN the ORC shall take the following steps… |
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low for the LTCOP, indicated by:
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high for the LTCOP, indicated by:
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