Case Record Retention, Document Imaging and File Destruction

The Division of Child Support Services (DCSS) adheres to federal and state record retention and file destruction laws, policies and procedures and internal document imaging processes.

O.C.G.A. § 50-18-90, et seq.
Georgia Archives State Government Records Retention Schedule

45 CFR §§ 75.361 – 75.370, 302.15, 302.85, 303.11

All Georgia Child Support offices receiving Title IV-D funds, including all private vendors contracted with the Department of Human Services to provide child support services.

Any IV-D (enforcement) or non-IV-D (collection and disbursement only) case

DCSS maintains records necessary for the proper and efficient operation of the state’s child support program. Cases that have been closed for three years are reviewed to determine if the record should be retained, imaged, or destroyed. Cases that have been subjected to a state or federal audit are retained in their entirety until the audit finding period is closed.