1351 Sanctions

Georgia State Seal

Georgia Division of Family and Children Services
TANF Policy Manual

Policy Title:

Sanctions

Effective Date:

October 2024

Chapter:

1300

Policy Number:

1351

Previous Policy Number(s):

MT 50

Updated or Reviewed in MT:

MT-78

Requirements

An individual who fails to meet certain requirements without good cause has committed a material violation that may result in a sanction against the assistance unit (AU).

Basic Considerations

Material Violation

A material violation is a failure by an individual to meet, unless good cause exists, any of the following:

  • a personal responsibility requirement to which he or she has agreed on the TANF Family Service Plan (TFSP)

  • a work participation requirement to which he or she has agreed on the TFSP-Work Plan, and/or

  • the requirement to report that a child is absent from the home for a period of 45 consecutive days or longer and is not eligible to be included in the AU.

    Policy on absence due to treatment or training still applies. An overpayment may exist, and a fraud referral may be necessary because of the child’s absence.

The individual who committed the material violation does not have to be a member of the AU.

Sanction

A sanction is the application of a 25% reduction or termination of cash assistance for the commission of a material violation by an individual without good cause.

A sanction is imposed on the entire AU. The individual who committed the material violation remains a member of the AU, if otherwise eligible.

The sanction is assigned to the individual who committed the material violation.

The sanction follows the individual if he or she leaves the AU. The sanction does not follow the dependent children.

Good Cause

An individual who may have committed a material violation has the right to claim good cause for failing to meet the requirement.

An individual may claim good cause at any time concerning the original material violation.

Good cause for failure to meet a requirement of the TFSP or to report that a child left the home is defined as a situation, event, or condition beyond the individual’s control, which temporarily prevents the individual from meeting one of those requirements.

Refer to Chapter 1800, Employment Services, 1835 Failure to Participate, for the definition of good cause for failure to meet a work requirement.

When the individual asserts a claim of good cause, the county must determine whether the claim merits a good cause exception.

Examples of good cause for failure to meet a requirement include, but are not limited to, the following:

  • a temporary medical condition or illness which is obvious or otherwise substantiated,

  • a family crisis or personal crisis,

  • domestic violence issues,

  • a natural disaster or weather emergency,

  • lack of transportation,

  • lack of childcare, or

  • a court-required appearance.

Refer to Section 1347 School Attendance, for additional good cause provisions related to the personal responsibility of ensuring that minor children attend school.

If the individual claims good cause and the worker determines that good cause did in fact exist, the individual did not commit a material violation.

If the individual claims good cause and the worker determines that good cause did not exist, the individual did commit a material violation.

Conciliation

Conciliation is the process by which the case manager provides an individual with the opportunity to discuss the material violation that may have been committed.

An individual can conciliate a material violation only one time in his or her receipt of TANF.

Conciliation is only available prior to the first step in the sanction process.

The conciliation process provides the individual who may have committed the material violation an opportunity to meet with the worker and discuss the following:

  • why the individual failed to meet the requirement

  • whether or not the individual had good cause for failure to meet the requirement

  • what can be done to conciliate the failure to meet the requirement and avoid the sanction

  • the consequences of imposing a sanction

  • how to prevent any other program violations.

The worker initiates the conciliation process by scheduling a conciliation appointment with the individual who may have committed the material violation.

The individual who may have committed the material violation is the grantee relative and/or parent who signed the TSFP.

The grantee relative must attend the conciliation interview with the individual who may have committed the material violation, if the violator is someone other than the grantee relative.

The case manager is required to initiate conciliation only once for a personal responsibility, work requirement or failure to report a child absent from the home, unless there is good cause.

After an individual has conciliated one time, the worker will not provide that individual with another conciliation opportunity if the individual fails again, without good cause, to meet a personal responsibility or work requirement or to report a child absent from the home.

This one-time conciliation includes the personal responsibility requirement to meet work requirements and develop the TFSP.

A successful conciliation is one in which the individual who committed the material violation agrees to meet the requirement in the future. This is a conciliated material violation and no sanction is imposed.

The individual does not have to meet the requirement to successfully conciliate.

A subsequent failure to meet any requirement will result in a sanction, without an opportunity to conciliate. The individual always has the right to claim good cause concerning the original material violation.

An unsuccessful conciliation is one in which the individual who committed the material violation indicates that he or she will not cooperate, and good cause cannot be established. This is an unconciliated material violation.

Conciliation that results in a good cause determination does not constitute use of the individual’s one conciliation.

Failure to Keep the Conciliation Appointment

When an individual fails to respond to a request for conciliation without good cause, including failure to keep the conciliation appointment, the AU’s application must be denied or cash assistance terminated for failure to cooperate with the conciliation process. The worker must document the reason for TANF closure and the pending conciliation.

A notice must be sent to the AU explaining the reason for the closure for failure to cooperate. Timely notice is required for a recipient. A sanction is not imposed.

An individual may have good cause for not keeping the conciliation appointment.

If the AU reapplies, conciliation must take place prior to approval. Failure to successfully conciliate at application will result in denial.

Use of the conciliation process at application, whether pending from a previous receipt or resulting from a material violation committed during the application process, constitutes the use of the individual’s right to one conciliation.

Failure to Meet a Requirement

An applicant who fails to participate with applicant services or meet a personal responsibility requirement without good cause, and who does not successfully conciliate, will be denied. No sanction will be imposed for failure to meet work requirements or personal responsibility requirements at application.

A recipient who fails to meet a TFSP requirement without good cause, and who does not successfully conciliate, will cause the AU to be sanctioned.

Failure to Keep an Appointment

An applicant or recipient who fails without good cause to keep an appointment with a case manager to discuss eligibility or work requirements will cause the AU’s application to be denied or cash assistance terminated.

Sanction Process

Sanctions are imposed in a progressive two-step reduction/ termination process. An AU will receive a 25% reduction in cash assistance for the first material violation without good cause, and a termination of cash assistance for a second material violation without good cause. If the AU reapplies after the initial termination period expires, the two-step process begins again, but results in a longer termination period.

Once any sanction is imposed, there is no opportunity for the AU to comply in order to lift it. The sanction remains in place until the expiration of the appropriate time period.

An individual who has been sanctioned can choose to volunteer to participate in work activities. If the individual volunteers to participate, they can receive all work supports as needed. The client’s request for support services is subject to the case manager’s approval.

The case manager should take into consideration voluntary participation during a sanction period. Work participation hours entered for a work eligible individual are not countable towards the work participation rate during a sanction period but will count against the individual’s limit for any time limited activity.

First Sanction

After the one-time-only conciliation is used, the commission of another material violation will result in the first step in the two-step sanction process, a first sanction and a 25% reduction in the cash assistance.

The sanction is imposed on the entire AU. The individual who committed the material violation remains a member of the AU, if otherwise eligible.

The AU may claim good cause at any time concerning the material violation.

The case manager must provide the AU with timely notice via the Form 329, TANF Sanction. This notice is auto generated when the sanction has been imposed and authorized in Gateway.

The 25% reduction in cash assistance to the AU is applied effective the month following the month in which the timely notice expires. Sanctions are not imposed for historical months.

A sanction is considered imposed when timely notice expires.

Once imposed, the first sanction must continue for three calendar months.

A closure for any reason during the first sanction period will result in the first sanction pending until such time as the AU is approved for TANF again.

There is no compliance process.

The AU may avoid the first sanction by meeting the requirement before the timely notice expires.

The AU may request voluntary closure of the case, but the sanction will be imposed if the AU reapplies at a later date and is determined to be eligible.

Pending First Sanction

An AU that reapplies and has a pending first sanction will be approved with the sanction in place for the full three-month period or any portion of the three months that have not been served.

Lifting the First Sanction

The AU must be contacted in the third month of the first sanction period and an appointment scheduled through normal procedures to review the cause of the first sanction.

The purpose of this review is to make necessary adjustments to the TFSP, and to schedule appropriate work activities beginning in the fourth month.

Refer to Section 1820 Work Activities, for more information.

Failure to keep this appointment in the third month of the first sanction without good cause will result in termination of the cash assistance effective the fourth month for failure to cooperate in keeping a scheduled appointment.

Second Sanction

The commission of another material violation after the first sanction will result in the second step of the two-step process, a second sanction.

There is no opportunity for conciliation prior to the imposition of a second sanction.

A second sanction will result in termination of cash assistance for three full calendar months.

The AU may claim good cause at any time concerning the material violation. The case manager must provide the AU with timely notice via Form 329, TANF Sanction Notice. This notice is auto generated when the sanction has been imposed and authorized in Gateway.

The AU may avoid the second sanction by meeting the requirement before the timely notice expires.

The second sanction is considered imposed when timely notice expires and is effective the following month.

Once imposed, the second sanction must continue for three full calendar months. There is no compliance process.

An AU on which a second sanction has been imposed may reapply for cash assistance at any time. However, the application must be denied if the date of application is more than 45 days prior to the last day of the third calendar month of the three-month sanction period.

The AU cannot receive cash assistance again unless good cause is established based on the material violation that caused the sanction, or the three-month termination is completed.

If an AU becomes totally ineligible for cash assistance for another reason before timely notice expires, the cash assistance is terminated for the other reason and this step in the sanction process is not used. The sanction will pend until the AU reapplies and is approved for TANF.

Voluntary Closure

An AU may not request voluntary closure of the TANF case to avoid a second sanction. The cash assistance will be terminated based on the second sanction and will remain closed for the duration of the three-month period.

Subsequent Sanctions

Once an AU has been terminated for a second sanction, the two-step sanction process begins again if an individual commits another material violation without good cause.

The AU will receive a 25% reduction in cash assistance for three calendar months for the first subsequent sanction of eligibility and a termination of cash assistance for twelve months for the second subsequent sanction.

There is no opportunity for conciliation prior to the imposition of a subsequent sanction.

All requirements for a first and second sanction apply to subsequent sanctions.

An AU on which a second subsequent sanction has been imposed may reapply for cash assistance at any time. However, the application must be denied if the date of the application is more than 45 days prior to the last day of the twelfth calendar month of the 12-month sanction period.

Once a second subsequent sanction has been imposed and an AU becomes eligible for TANF again after the 12-month sanction period, any material violation will lead to the subsequent sanction process. The first violation will result in a 25% reduction and the next will cause a 12-month termination. This cycle may be repeated for as long as the AU accesses the TANF program during the 48-month lifetime limit and continue to commit material violations.

Supervisory Approval

Every sanction requires written supervisory approval. The supervisor must review the case to ensure that all contacts, attempts to contact, conciliation efforts and justification for the application of the sanction are fully documented.

Second Subsequent Sanction Panel Review

A panel review must be completed of any case that is about to receive a 12-month termination for a second subsequent sanction.

The panel review must be initiated at the point the worker determines that an individual has committed a material violation that will result in the second subsequent sanction.

The case must be submitted for internal review within the county by the supervisor or other designated county staff.

If the internal review upholds the application of a second subsequent sanction, the case is submitted for a panel review.

The sanction review panel includes the field area’s TANF Program Specialist, the Office of Family Independence (OFI) District Manager, the County Director or his or her designee, and the appropriate supervisor(s) and case manager(s).

The purpose of the panel review is to determine the following:

  • that previous sanctions have been correctly imposed,

  • that the county has made every effort to assist the client in complying with program requirements,

  • that the 12-month termination is appropriate and unavoidable.

If the panel review upholds the second subsequent sanction, the case manager must provide the AU with timely notice via the Form 329, TANF Sanction Notice. This notice is auto generated when the sanction has been imposed and authorized in Gateway.

Results of the panel review are documented by the TANF Program Specialist on the panel review checklist. A copy of the checklist must be provided to the OFI District Manager and the OFI Program Manager at the State Office if the second subsequent sanction is imposed.

Second Subsequent Sanction Home Visit

Before a second subsequent sanction can be imposed, a home visit must be made. The purpose of this home visit is as follows:

  • to evaluate the family situation and the effect the sanction may have on the children in terms of abuse or neglect, and

  • to determine if there may be any circumstances previously unknown to the agency that may lead to a good cause determination.

A minimum of two attempts to complete the home visit must be made. The county determines how to assign staff to make the home visit.

The Form TANF-HV, TANF Home Visit Guide, must be completed by the case manager at the home visit.

Timely Notice for Sanctions

Imposing any sanction requires written timely notice to the AU. The notice of sanction must include the following information:

  • the proposed action of a 25% reduction or termination

  • the effective month of the action

  • the AU’s right to claim good cause

  • information concerning fair hearings

  • the written authority by which the action is taken.

Failure to satisfy the notice requirements could result in invalidation of the sanction.

Cooperation with the Office of Child Protection

TANF regulations require close cooperation between TANF staff and social services staff to ensure that children are not abused or neglected as a result of sanctions.

The case manager must provide the services worker with copies of the TANF Family Service Plan if there is an existing service case of any kind for a TANF AU. The case manager must provide the services worker with a copy of the conciliation appointment letter if an individual commits a material violation and has not already used the one conciliation that is available. Copies of all sanction notices must also be sent to the services worker.

The services worker may attend the conciliation interview and any other appointments the AU may have. The services worker may also attend the second subsequent sanction panel review. A county may determine that a services worker is the appropriate person to make the home visit.

Conciliation at Application and Ongoing

Follow the steps below if an individual may have committed a material violation during the application process and has not previously conciliated:

Step 1

Initiate the conciliation process by scheduling a Conciliation appointment with the individual who failed to meet the requirement, and the grantee relative, if different. The appointment must be scheduled within seven days of the worker becoming aware of a possible material violation.

Schedule the appointment for no later than 14 days after becoming aware of the possible material violation. The conciliation process can be completed in a face-to-face contact or by phone.

If there is an active services case for this AU, inform the services worker about the Conciliation appointment and invite him or her to attend the Conciliation appointment.
Step 2

Determine at the conciliation interview if the individual had good cause for failure to meet the requirement. If good cause exists, discuss any need for support services. If necessary, complete a new TFSP.

Document Form 190, TANF Material Violation Conciliation Letter with the resolution of good cause and provide the individual with a copy. This is not a material violation.

Proceed with the action that is being taken on the case.

Step 3

Complete the conciliation process if the worker establishes that there is not good cause. If the individual agrees to meet the requirement, document Form 190, TANF Material Violation Conciliation Letter with the resolution, the specific action to be taken, and the information that failing to meet the requirement a second time will result in denial of the application.

Send a copy of documented Form 190, TANF Material Violation Conciliation Letter to the individual who failed to meet the requirement and the grantee relative, if different. This is a conciliated material violation. Proceed with the action that is being taken on the case.

The individual does not have to meet the requirement during the conciliation process.
Step 4

Deny the application or terminate the active case if the individual does not keep the conciliation appointment. Pend the conciliation until the AU reapplies.

Step 5

Deny the application if the individual keeps the conciliation appointment but refuses or continues to fail to meet the requirement.

Or

Step 6

For an ongoing case impose a sanction if the individual keeps the conciliation appointment, there is no good cause, and the worker is unable to resolve the failure to meet the requirement. This is a material violation.

Step 7

Document the resolution on Form 190 and file it in the case notes.

Imposing a First Sanction

Impose a first sanction and a 25% reduction if a material violation is committed and the one-time-only conciliation has been used

Take the following actions:

  • Obtain written supervisory approval.

  • Impose the 25% reduction to the AU’s cash assistance for three full calendar months.

  • Send the AU timely notice on Form 329, TANF Sanctions. Form 329- TANF Sanctions will be generated when the sanction is imposed and authorized.

  • If there is an active services case, notify the services worker that a sanction has been imposed.

  • Schedule an appointment with the AU in the third month of the sanction period to review the personal responsibilities requirement that caused the sanction. Update the TFSP, and, if appropriate, schedule the individual for an activity to begin immediately in the fourth month.

Imposing a Second Sanction

Impose a second sanction if another material violation occurs after a first sanction has been lifted.

Take the following actions:

  • Obtain written supervisory approval.

  • Advise the AU that the cash assistance will be terminated effective the following month if the requirement is not met prior to the expiration of timely notice. Send the AU timely notice on the Form 329, TANF Sanctions. This notice will be generated when the sanction has been imposed and authorized.

  • If there is an active services case, notify the services worker that a second sanction has been imposed.

Imposing a Subsequent Sanction

Impose a subsequent sanction if the AU applies for and becomes eligible for TANF after the three-month termination period ends, and another material violation is committed.

For the first subsequent sanction, impose a 25% reduction in cash assistance. Repeat the actions for a first sanction.

For the second subsequent sanction, take the following actions:

  • Submit the case for internal review by the supervisor or other designated county staff.

  • Submit the case for a panel review if the internal review process upholds the second subsequent sanction.

  • If the panel upholds the second subsequent sanction, advise the AU that the cash assistance will be terminated effective the following month if the requirement is not met prior to the expiration of timely notice. Form 329, TANF Sanctions will be generated when the sanction is imposed and authorized in Gateway.

  • Schedule a home visit before the sanction is imposed. Refer the case to the appropriate staff to schedule a home visit. Provide necessary information to the worker to enable him/her to discuss compliance.

    At the home visit, evaluate child safety issues, the impact on the family and the availability of support services. Determine if there are unreported issues that may support good cause and discuss again the opportunity to meet the requirement.

    Document results on Form 197 Home Visit Form and in Gateway.

  • Terminate the cash assistance if good cause is not established.

    If the panel does not uphold the sanction, follow the instructions for further action indicated on the panel review checklist. Do not impose a sanction.