1701 Case Management Overview

Georgia State Seal

Georgia Division of Family and Children Services
TANF Policy Manual

Policy Title:

Case Management Overview

Effective Date:

June 2019

Chapter:

1700

Policy Number:

1701

Previous Policy Number(s):

MT 6

Updated or Reviewed in MT:

MT-48

Requirements

Case management is the activity that begins with application and continues as long as an assistance unit (AU) remains eligible for TANF.

Basic Considerations

  • Every AU is required to cooperate with periodic reviews of eligibility.

  • Every AU is required to report all changes that may affect its eligibility and/or their benefit level.

  • All reported changes must be processed in a timely manner.

  • Every AU must receive proper notification of action taken on its case.

  • Every AU has the right to request a hearing on any action taken on its case.

  • In some cases, changes reported by the AU may result in the AU’s receipt of incorrect benefits in prior months. It may be necessary to recover these overpayments.