1830 Employment Support Services | TANF
Georgia Division of Family and Children Services |
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Policy Title: |
Employment Support Services |
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Effective Date: |
July 2023 |
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Chapter: |
1800 |
Policy Number: |
1830 |
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Previous Policy Number(s): |
MT 72 |
Updated or Reviewed in MT: |
MT-73 |
Requirements
Support services are provided to assist TANF applicants and recipients to participate in work activities that will preserve months of potential TANF eligibility and lead to stable employment. Although Support Services are generally regarded as services directly financed through Department of Human Services (DHS), all available resources should be utilized.
Basic Considerations
Support Services for Applicants
Support services are available to TANF applicants to assist them in the following situations:
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during job search,
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if the applicant accepts a job, during application process, that results in ineligibility and the AU demonstrates a need for Support Services.
Support Services for Recipients
Support services are available to TANF recipients in order to:
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promote full participation in all activities required in the TANF Family Service Plan (TFSP)
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accept or maintain employment and/or
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help in the transition from TANF to self-sufficiency.
Payment for Support Services
Transportation, childcare, incidental expenses may be paid for up-front or reimbursed as needed to help clients meet the requirements of the TANF Family Service Plan (TFSP).
Upfront payments can be provided to the applicants/recipients in the form of a gift card, gas card or check. Upfront payments are provided to participants only if it is needed to meet the requirements of the TFSP or to start/maintain employment.
Participants must provide documentation to validate the need for upfront payments. The receipts and hardship statements must be documented in Integrated Eligibility System (IES) and scanned into WebCenter Enterprise Capture (WEC).
The case manager and the participant will be working together to determine the need for support services.
The cost of support services cannot exceed the amounts specified in this section. The case manager must approve in advance any reimbursement for allowable expenses.
Support services may be reimbursed, or payment may be made in advance for costs associated with employment or preparation for employment.
Support Services for Work Activities
These include:
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childcare
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transportation to and from a place of employment or training and/or to and from a childcare provider
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clothing required for employment or training
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medical and dental services and medical equipment required for employment
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tools and supplies required for employment or to participate in training
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occupational licensing fees, and
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transitional medical and childcare services that are not covered by Medicaid and CAPS.
Childcare paid through the Childcare and Parent Services (CAPS) program cannot be paid in advance. |
Support services can be provided for any activity identified in the TFSP. The activity does not have to be countable towards the federal work participation rate. However, the activity must assist the AU to progress towards economic self-sufficiency.
Support services can be provided for college if the participant is already meeting the required number of hours per week in countable work activities and college attendance has been incorporated into the TFSP. |
Provision of Support Services to TANF Applicants
Support services are available to TANF applicants to assist them in becoming employed. However, an applicant is not eligible to receive support services for incidental expenses other than for auto repairs except when incidental expenses are incurred as the result of participation in activities specified in the TFSP.
Support services can be provided for an activity as long as the participant participates in the activity in accordance with the requirements of the TFSP and the activity helps the participant make progress towards economic self-sufficiency.
A month in which an applicant receives support services, including TANF childcare, but does not receive cash assistance, counts toward the applicant’s TANF 48-month lifetime limit if the applicant is not employed in the same calendar month for which support services are provided.
A month in which an applicant receives support services, including TANF childcare, but does not receive cash assistance does not count toward the applicant’s 48- month TANF lifetime limit if the applicant becomes employed in the same calendar month for which support services are provided.
A month in which only CAPS childcare services are provided does not count toward the client’s 48-month TANF lifetime limit under any circumstance.
TANF childcare is defined as that which is paid directly from TANF block grant money, and not from funds allocated to the CAPS program. TANF block grant money that is allocated to the CAPS program and is combined with money from other funding sources ceases to be identifiable as TANF funds. |
Provision of Support Services to Exempt TANF Recipients
A cash assistance recipient may receive any applicable support service for recipients listed in this section if the service is deemed necessary for the recipient to meet the requirements of the TFSP, to accept employment, or to maintain employment.
A participant who chooses to take the work requirement exemption is not eligible to receive support services. However, an exempt participant who subsequently chooses to participate in a work activity, or becomes employed during an exemption period, is eligible to receive support services. Form 196A of the TFSP must be completed in order to provide support services to an exempt recipient.
Priority for Receipt of Support Services
If a county is unable to provide support services to all recipients who are otherwise eligible to receive them, support services are to be provided to clients in the following order of priority:
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an employed recipient,
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a parent less than 20 years of age who has not completed high school and is not enrolled in high school or an equivalent course,
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a recipient who has begun to participate in an allowable work activity,
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an adult in the AU who has received TANF for 18 months or more, whether the months are consecutive or not,
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a non-custodial, non-supporting minor parent who is included in the AU, and/or
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a recipient whose youngest child has just turned 3 months of age.
A recipient who is placed on a waiting list must be informed of other resources available in the community that may be accessed for education, training and employment needs while waiting for services to be provided through DFCS.
Guidelines for Support Services
Transportation costs include the cost of operating a vehicle, bus tickets or tokens, taxi or other fares, and parking fees if free parking is unavailable.
Transportation
Reimbursement of or payment for transportation is paid to the participant for the cost of transportation from the participant’s residence to the place of employment/training or childcare provider and from the place of employment/training or childcare provider to the residence.
Transportation costs are reimbursed at a daily rate of $7 per day. If higher routine costs can be documented for the area in which the client is participating, a higher daily rate may be paid.
Reimbursement of or payment for transportation costs cannot exceed $350 per participant per month. Covered transportation costs include:
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operating expenses of the participant’s own vehicle,
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public transportation,
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taxi fares, and
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parking (if free parking is unavailable)
This list is not intended to be all-inclusive but merely provides common examples of transportation costs.
Car rental and related expenses are not covered expenses. |
Child Care
The case manager must assist a recipient in obtaining childcare services when childcare is necessary for them to meet TFSP requirements, gain or to maintain the employment.
Childcare is available through the Childcare and Parent Services (CAPS) program for:
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TANF applicants participating in job search
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TANF applicants who are employed at the time of application, are potentially eligible for a partial TANF check and decline TANF to preserve TANF months,
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TANF applicants who gain employment during application process, are potentially eligible for a partial TANF check, decline TANF to preserve TANF months and meet CAPS eligibility criteria,
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TANF applicants who gain employment during application process and become ineligible for on-going TANF benefits
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TANF recipients who require childcare while participating in activities specified in the TFSP
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TANF recipients who become ineligible for TANF cash assistance because of employment-related reasons and who remain employed
TANF recipients, who gain employment, remain eligible for a decreased check and close their on-going case to preserve TANF months may be eligible for seamless service provided by CAPS. Use closure code, ‘Voluntary closure to save TANF months' so the childcare can be provided by CAPS if hours are less than 25.
Refer to CAPS manual for details. |
There is a 12-month time limit on Transitional Childcare. To be eligible for seamless services the former TANF clients must meet CAPS eligibility criteria at the expiration of 12-month period.
CAPS cannot pay childcare to support the personal responsibilities component (Form 196) of the TFSP or other activities that are not part of the work component (Form 196A) of the TFSP.
Childcare that is provided in order to support the client in meeting personal responsibility requirements apart from work requirements must be paid from a funding source other than those used to provide services through CAPS.
In counties where responsibility for employment services and childcare is assigned to different workers, it is essential to maintain communication. The childcare worker must be notified of changes in work activities and hours of participation, as well as of negative actions. Comprehensive policies and procedures for providing childcare are located in the CAPS manual.
If the individual is a single custodial parent caring for a child who has not attained 6 years of age, and the individual proves a demonstrated inability to obtain needed childcare for one of more of the following reasons, good cause may exist: |
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Unavailability of appropriate childcare within a reasonable distance from the individual’s home or work site
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Unavailability or unsuitably of informal childcare by a relative or under other arrangements
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Unavailability of appropriate and affordable formal child-ca re arrangements.
Incidental Expenses
During a recipient’s participation in work activities that are a part of the TFSP, incidental expenses can be covered if given approval by the case manager before the expenses are incurred.
Specified limits on incidental expenses are as follows:
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Vehicle repairs, maintenance and related items, e.g., tires, tune-ups, batteries, etc. Reimbursement is limited to $1000 per period of participation. The expenses can be paid only if an actual invoice is submitted after the completion of repairs.
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Vehicle insurance. Reimbursement of or payment for vehicle insurance is limited to $300 during any 12-month period.
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Vehicle operation expenses, e.g., drivers' licenses or emission inspections, needed to secure transportation to and from places of employment or training. Reimbursement is limited to $50 per participant per period of participation.
No vehicle-related expenses may be reimbursed unless: -
The vehicle is the sole source of transportation and is registered to the participant in a single-parent case or to either parent in a two-parent case,
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The client has a valid driver’s license
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A copy of the title or tag registration verifying that the client is the owner of the vehicle must be secured for the case record prior to approval for reimbursement.
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Medical services that are unavailable through other resources but that are necessary for employment or participation in a work activity. Reimbursement is limited to $500 per period of participation.
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Eyewear that is unavailable through other resources but that is necessary for employment or participation in a work activity. Reimbursement is limited to $150 per period of participation.
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Dental services that are unavailable through other resources but that are necessary for employment or participation in a work activity. Reimbursement is limited to $500 per period of participation.
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Clothing needed in order to accept or maintain employment or participation in a work activity. Reimbursement is limited to $150 per period of participation.
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Tools, supplies and books that are unavailable through the employer or training site provider, but that are required to accept or maintain employment or to participate in a work activity. Reimbursement is limited to $500 per period of participation.
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Occupational licensing fees required to accept or maintain employment. Reimbursement is limited to $300 per period of participation.
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Childcare services can be provided as an incidental support service when care is needed for an applicant or a recipient who does not meet eligibility criteria for CAPS childcare or if CAPS childcare is not available.
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Payment for non-CAPS childcare can be made from TANF Employment Services funds. Reimbursement of or payment for this childcare is limited to $450 (per child, per month, per participant).
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Tuition for short-term certificate training for which no financial aid is available, or for which the financial aid received by the participant is not sufficient to cover the full costs of tuition, per period of participation.
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Testing fees required to determine if a work activity is appropriate for a participant, or testing fees required a participant to obtain a GED, per period of participation.
A period of participation is defined as the period that begins with the date on which application is made for cash assistance and that continues through the month in which the application is denied or the months during which an AU receives cash assistance. If an AU’s eligibility for cash assistance ends and the AU reapplies and is subsequently approved for cash assistance, a new period of participation begins. |
Verification of the amount of an expense must be provided before reimbursement of or payment for the expense can be paid.
A county may request a waiver to the maximum reimbursement amount.
Other Support Services
Employment Intervention Services (EIS) for TANF applicants, or Transitional Support Services (TSS) and Transitional Shelter Assistance (TSA) for TANF recipients are available to assist customers in meeting the goal of becoming independent of the need for government assistance.
Employment Intervention Services (EIS) is available to an applicant if s/he:
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has a full-time job but is temporarily on unpaid leave due to a temporary illness and is scheduled to return to work within 4 months, and the AU meets the gross income ceiling (GIC) test.
If an applicant is determined ineligible to receive TANF benefits ongoing, s/he will not be considered eligible to receive EIS. |
EIS is non-recurrent, short-term assistance that is equivalent to four times the maximum grant amount for the AU size.
The availability of the EIS must be discussed with the client at application. EIS is available only once in a client’s lifetime.
EIS can be used to pay for shelter costs (rent, utilities etc.) transportation costs, or other employment-related expenses needed to help the client accept and/or maintain employment.
The purpose of providing EIS is to assist employed applicants in maintaining employment and becoming self-sufficient.
Payment of EIS is tied to an individual and not to an AU.
In a two-parent AU in which each parent is employed, ineligibility for cash assistance and the subsequent eligibility for EIS can result from wages earned by one parent alone or by the combined wages from both parents.
Clients receiving EIS are not subject to certain ongoing TANF regulations such as, work requirements, lifetime limits and child support assignment.
EIS cash assistance is paid as a lump sum to the TANF AU. An AU that receives EIS is not eligible to receive TANF cash assistance for twelve months. The twelve-month count begins after the month in which the EIS payment is approved.
Reapplication for TANF prior to Expiration of the 12-month Ineligibility Period
An AU may be eligible to receive ongoing TANF cash assistance prior to the expiration of a 12-month ineligibility period if they experience a loss of employment due to no fault of their own, (i.e., plant closure, company goes out of business, downsizing, lay off) and intensive monitored job search during applicant job search does not yield a job.
If the AU is approved for TANF cash assistance prior to the expiration of the 12-month period, then the EIS it previously received will count as 4 months toward the 48-month lifetime limit.
Payment of Employment Intervention Services
The following guidelines apply to the payment of EIS:
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The client must have a full-time job at the time of application, is temporarily on leave without pay, intends to return to work within 4 months of the month of application and, based on income standards, is potentially eligible for TANF cash assistance.
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The Support Service to be provided must be necessary for the applicant to accept or maintain employment.
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The need for this assistance must be verified.
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The EIS payment must be pre-approved.
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The EIS is available only once in the client’s lifetime.
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Mail Form 205, Disposition Notification Employment Intervention Services as notification of EIS eligibility.
Childcare services may be available after employment begins. Refer to the CAPS manual for further guidance. |
Transitional Support Services
Transitional Support Services (TSS) can pay for or reimburse the cost of childcare, transportation, and incidental expenses to an applicant or a recipient.
Refer to Section 1840 for more information concerning TSS. |
Transitional Shelter Assistance
Transitional Shelter Assistance (TSA) helps stabilize TANF families who are transitioning from TANF to employment.
Refer to Section 1840 for more information concerning TSA. |
Provision of Services for Sanctioned clients
Support services can continue during the three-months 25% reduction sanction period if the following criteria apply:
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the client is participating in an activity identified on the TANF Family Service Plan and both the client and the case manager have agreed upon the activity, or
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the client volunteers to participate in any activity during the 3-month sanction period, and
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supervisory approval has been obtained.
It is the responsibility of the case manager to explain to the client when the receipt of support services will count toward the 48-month TANF lifetime limit. The client must decide whether receipt of these support services warrants the use of months of TANF eligibility.
Childcare may also be continued if the participant meets the eligibility criteria for another childcare funding source. Refer to the Childcare and Parent Services (CAPS) policy manual for guidance.
Provision of Services for Lawbreakers
Due to the Deficit Reduction Act of 2005, Lawbreakers are now considered work eligible adults. According to TANF rules and regulations, certain lawbreakers are "ineligible" to receive federal TANF assistance. However, we will provide them with support services from state funds.
Support services will be provided to lawbreakers if the following criteria apply:
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the client is participating in an activity identified on the TANF Family Service Plan, and both the client and the case manager have agreed upon the activity, or
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employment obtained during applicant job search or when receiving TANF for children make the household ineligible, and, supervisory approval has been obtained.
Lawbreakers are not eligible for TANF or any other cash assistance. |