1901 Issuance Overview | TANF

Georgia Division of Family and Children Services
TANF Policy Manual

Policy Title:

Issuance Overview

Effective Date:

November 2023

Chapter:

1900

Policy Number:

1901

Previous Policy Number(s):

MT 52

Updated or Reviewed in MT:

MT-75

Requirements

Issuance is the process by which cash assistance is made available to eligible assistance units (AUs)

Basic Considerations

Cash assistance is issued via the Electronic Benefits Transfer Application System (EBTAS) process using a Way2Go Debit Mastercard.

Benefits are initially issued upon approval of an application for cash assistance and thereafter as required by policy.

Cash assistance is authorized via the Integrated Eligibility System (IES).

Mailing of Way2Go Card

An authorized Way2Go card is mailed to one of the following:

the AU’s residential address
the AU’s mailing address, if different from the residential address
a Post Office (P.O.) box if a residential address has been provided, and no more than three AUs receive benefits at the same P.O. box
an address other than that of the AU if the AU has a valid reason which is documented in the case record.

General Delivery mail is not an option for Way2Go Debit Mastercard delivery. Also, a Way2Go card cannot be mailed in care of a third party unless the AU is homeless.

Homeless AU

If an AU is homeless, the Way2Go card may either be mailed to the homeless shelter where the AU is staying if arrangements have been made with the shelter in advance, or the card may be mailed to the local county office.

Undeliverable Way2Go Cards

Refer to Section 1910, Electronic Benefits Transfer regarding the steps necessary to have the Way2Go card received at the county office whenever a Way2Go card is returned to a county office as undeliverable.