Policy and Manual Management System (PAMMS)
Georgia Department of Human Services

Office of General Counsel

    • 1100 The Role of the Office of General Counsel
    • 1200 Maintaining Compliance with the Georgia Open Records Act
    • 1660 Data Breach Response Policy
  • Limited English Proficiency / Sensory Impairment (LEP/SI)
    • 2001 Limited English Proficiency / Sensory Impairment (LEP/SI) Policy
    • 2002 Bilingual / Multilingual Temporary Salary Supplement (TSS) Testing Policy
      • Attachment A Bilingual / Multilingual Temporary Salary Supplement Test Request Form
    • MAN 2001 Access Plan for Constituents with Limited English Proficiency (LEP) and Sensory Impairments (SI)
      • Section I General Information
      • Section II Needs Assessment
      • Section III Language Access and Equally Effective Communication Services
      • Section IV Notices
      • Section V Training
      • Section VI Evaluation
      • Section VII Attachments
        • Attachment 1 DHS Language Access Self-Assessment Survey
        • Attachment 2 Census-Language Spoken at Home
        • Attachment 3 I Speak Flashcard
        • Attachment 4 DAS and DCSS Guide for Providing Meaningful Access and Effective Communication to LEP/SI Constituents
        • Attachment 5 DFCS Guide for Providing Meaningful Access to LEP Constituents
        • Attachment 6 Interpretation / Translation Service Vendors
        • Attachment 7 DAS and DCSS LEP/SI Service Delivery Checklist
        • Attachment 8 DFCS LEP Service Delivery Checklist
        • Attachment 9 Tips for Using Interpreters to Improve Service Delivery
        • Attachment 10 Translation Request Procedure
        • Attachment 11 Georgia Relay Service - How to Guide
        • Attachment 12 Standards and Qualifications for Interpreters and Translators
        • Attachment 13 LEP/SI and SI Vendor Feedback Form
        • Attachment 14 Notice of Free Interpretation Services Poster
        • Attachment 15 DAS and DCSS Notice of Nondiscrimination in Services
        • Attachment 16 DAS and DCSS Notice of Nondiscrimination in Services (Spanish)
        • Attachment 17 DFCS Nondiscrimination Statement
        • Attachment 18 DFCS Nondiscrimination Statement (Spanish)
        • Attachment 19 DAS and DCSS Discrimination Complaint Process
        • Attachment 20 DAS and DCSS Discrimination Complaint Process (Spanish)
        • Attachment 21 DAS and DCSS Discrimination Complaint Form
        • Attachment 22 DAS and DCSS Discrimination Complaint Form (Spanish)
        • Attachment 23 DFCS Civil Rights and ADA/Section 504 Complaint Process
        • Attachment 24 DFCS Civil Rights and ADA/Section 504 Complaint Process (Spanish)
        • Attachment 25 DFCS Complaint Form
        • Attachment 26 DFCS Complaint Form (Spanish)
Office of General Counsel
  • Division of Aging Services
  • Division of Child Support Services
  • Division of Family and Children Services
  • Office of Budget Administration
  • Office of Facilities and Support Services
  • Office of Financial Services
  • Office of General Counsel
  • Office of Human Resources
  • Office of Information Technology
  • Office of Inspector General
  • Office of Legislative Affairs and Outreach
  • Office of Procurement Services
  • Office of Refugee Services
  • PAMMS Help
  • Office of General Counsel
  • Limited English Proficiency / Sensory Impairment (LEP/SI)
  • MAN 2001 Access Plan for Constituents with Limited English Proficiency (LEP) and Sensory Impairments (SI)
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MAN 2001 Access Plan for Constituents with Limited English Proficiency (LEP) and Sensory Impairments (SI) | LEPSI-2001-MANUAL

Georgia State Seal

Department of Human Services

Policy and Manual Management System

Index:

MAN 2001

Revised:

04/26/2023

Next Review:

04/26/2025

Attachment A Bilingual / Multilingual Temporary Salary Supplement Test Request Form Section I General Information

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