Section V Training

DHS staff will be trained on the Department’s LEP/SI policies and procedures. The training will be provided at the employee’s initial orientation and will be available on the DHS Learning Management System (LMS) website to be accessed as needed. The purpose of the training is to provide necessary background information about LEP/SI policies and procedures and to ensure staff know how to access interpretation services, translation services, assistive devices, auxiliary aids and services and other reasonable modifications for constituents with LEP and/or sensory impairments.

DFCS staff and Gateway community partners will be required to complete the DFCS Civil Rights Training and the DFCS ADA/Section 504 training, which includes training regarding policies and procedures for assisting LEP/SI constituents.

The DHS LEP/SI Policy and Manual are located and accessible on the DHS Policy and Manual Management System (PAMMS). The DHS website under the Language Access/Civil Rights webpage includes resources to aid staff in the delivery of services to constituen ts with LEP/SI.