Attachment 15 DAS and DCSS Notice of Nondiscrimination in Services

The Georgia Department of Human Services’ (DHS) Division of Aging Services (DAS) and Division of Child Support Services (DCSS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). DHS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

DHS:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

    • Qualified sign language interpreters

    • Written information in other formats (large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as

    • Qualified interpreters

    • Information written in other languages

If you need these services, contact DHS at (877) 423-4746.

If you believe that DHS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:

Program Manager
Georgia Department of Human Services
Limited English Proficiency / Sensory Impairment (LEP/SI) Program
Georgia Department of Human Services, Office of General Counsel
47 Trinity Avenue SW, Atlanta, GA 30334
(877) 423-4746
lepsi@dhs.ga.gov

You can file a grievance in person or by phone, mail, or email. If you need help filing a grievance, the LEP/SI Program Manager is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at www.hhs.gov/ocr/office/file/index.html.