Attachment 6 Interpretation / Translation Service Vendors | LEPSI-2001-MANUAL
The state contracted vendors approved by the Department of Administrative Services (DOAS).
| Service Type | DOAS Regions 1, 2, 4, 5 (every other county in Georgia not named in Region 3) | DOAS Region 3 - Metro Atlanta (Cherokee, Clayton, Cobb, DeKalb, Douglas, Fayette, Fulton, Gwinnett, Henry, Rockdale) |
|---|---|---|
Over-The-Phone Spoken Language Interpretation |
Lionbridge |
Lionbridge |
Lionbridge access will require an eight-digit PIN that is associated with your Division/Office. Your Language Access Team Member / Leadership / Office Manager may have the PIN if account has already been established. |
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In-Person Spoken Language Interpretation |
Ad Astra |
Interpreters Unlimited |
When making a request for an in-person interpreter, please provide the following information:
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In-Person Sign Language Interpretation |
Interpreters Unlimited Ad Astra |
Interpreters Unlimited Ad Astra |
When requesting a sign language interpreter, please request an in-person Registry Interpreters for the Deaf (RID) certified Sign Language interpreter. If a vendor informs you they cannot provide an interpreter from the time of your request within a reasonable timeframe before your requested appointment, for DFCS, please contact your ADA coordinator or the DFCS Civil Rights and ADA/Section 504 Coordinator. For non-DFCS, please contact the LEP/SI office as soon as possible. |
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Written Translation |
Ad Astra |
Ad Astra |
For translations, please refer to Attachment 10 Translation Request Procedure. Do not contact the vendor directly as each Division has its own procedures for translation requests. |
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For new accounts with vendors listed above, please contact each vendor directly at the contact listed. The information the vendors will need to set up the account is as follows: Office/Division, Billing Contact for Invoices, Name, Email, Phone and Mailing Address.
| The above-listed vendors have the responsibility to provide interpreters for the languages requested at any time. Should you experience ANY difficulties in receiving services from these vendors in a timely manner, please contact your Division’s Language Access Team Member or the DHS LEP/SI office as soon as possible. |