Attachment 7 DAS and DCSS Limited English Proficiency / Sensory Impairment (LEP/SI) Service Delivery Checklist

For DFCS, please refer to the Attachment 8 DFCS Limited English Proficiency (LEP) Service Delivery Checklist.

The DAS and DCSS LEP/SI Service Delivery Checklist is intended for use by Georgia Department of Human Services’ (DHS) Division of Aging Services (DAS) and Division of Child Support Services (DCSS) supervisors, managers, and administrators when evaluating the ability of each service area to provide meaningful access to LEP/SI constituents. This checklist and all related forms with appropriate translations of documents are available on the DHS Employee Intranet website under LEP/SI Procedures. To provide meaningful access to services, DHS service sites are required to have the following:

  • A copy of the DHS LEP/SI Policy and DHS LEP/SI Manual on file.

  • The Notice of Free Interpretation Services Wall Poster is prominently displayed in all reception and intake areas.

  • The “I Speak” card, which identifies the languages likely to be encountered for DHS staff use.

  • DAS and DCSS Discrimination Complaint Process.

  • DAS and DCSS Discrimination Complaint Form.

  • A current listing of State contracted Interpretation / Translation / sign language interpreter vendors with contact information for services.

  • DAS and DCSS Notice of Nondiscrimination in Services.