Policy and Manual Management System (PAMMS)
Georgia Department of Human Services

Office of Inspector General

  • Background Investigations Unit (BIU)
    • 1750 Criminal Background Investigations Procedures on Applicants Considered for Employment
  • Fraud Prevention and Recovery Unit (FPRU)
    • 1850 Claim Disposition Options for Fraud Claims
    • 1852 Criteria for Identifying Cases of Suspected Fraud
    • 1853 Disqualification Penalties
    • 1855 Requests for Investigation
    • 3450 Fraud Prevention and Recovery Unit
    • MAN 3450 Benefit Recovery Policy Manual
      • 4000 General Overview
      • 4005 Claim Types
      • 4010 Intentional Program Violations
      • 4015 Electronic Disqualified Recipient System (eDRS)
      • 4020 Collection Methods
      • 4025 State Tax Offset
      • 4030 Treasury Offset Program
      • 4035 Over-Collection of Claims
      • 4040 Bankruptcy
      • 4045 Transferring Claims
      • 4050 Termination of Uncollectible Claims
      • 4055 Special Considerations
      • Appendix A Claim Forms
        • Form 269 EBT Claim Payment Agreement
        • Form 269SP EBT Claim Payment Agreement (Spanish)
        • Form 486 Claims Repayment Agreement
        • Form 486SP Claims Repayment Agreement (Spanish)
        • Form 5667 Request for Case Review
      • Appendix B Manual Transmittal Cover Letters
        • MT 12
        • MT 11
        • MT 10
        • MT 9
        • MT 8
        • MT 7
        • MT 6
        • MT 5
        • MT 4
        • MT 3
        • MT 2
        • MT 1
  • Internal Audit and Compliance (IAC)
    • 1900 Audit Exceptions, Fund Deferrals and Disallowances
    • 1901 Audits and Other Examinations Performed by Outside Entities
    • 1902 External Entities Audit Standards and Sanctions
    • 1903 Financially Viable and/or High Risk Contractors and Grantees
    • 1904 Internal Audit and Audit Standards
    • 1905 Storage and Protection of Internal Audit and Compliance Unit Records
  • Internal Investigations Unit (IIU)
    • 1950 Confidentiality of Investigative Information
    • 1951 Authority and Responsibilities
    • 1952 Retention of Investigative Records
    • 1953 Workplace Violence - External Threats
  • Residential Child Care Licensing (RCCL)
    • 1700 Adverse Actions
    • 1701 Change of Ownership
    • 1703 Closing Inspection Files
    • 1704 Conducting Complaint and Incident Investigations
    • 1705 Conducting Relicensure Inspections
    • 1707 Follow Up Inspections
    • 1708 Office Conference
    • 1709 Plan of Correction
    • 1710 Prioritizing and Assigning Complaint / Self Reported Incident Investigations
    • 1711 Retention of Records
    • 1712 Refutation
    • 1713 Registering Runaway and Homeless Youth Programs
    • 1714 Temporary Licenses
    • 1715 Timeframes for Completing Surveys
    • 1716 Voluntary Closure
Office of Inspector General
  • Division of Aging Services
  • Division of Child Support Services
  • Division of Family and Children Services
  • Office of Budget Administration
  • Office of Facilities and Support Services
  • Office of Financial Services
  • Office of General Counsel
  • Office of Human Resources
  • Office of Information Technology
  • Office of Inspector General
  • Office of Legislative Affairs and Outreach
  • Office of Procurement Services
  • Office of Refugee Services
  • PAMMS Help
  • Office of Inspector General
  • Office of Inspector General Policies and Manuals
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Office of Inspector General Policies and Manuals

The current Office of Inspector General (OIG) policies and manuals are accessible from the navigation panel on the left or from the menu icon on mobile devices.

1750 Criminal Background Investigations Procedures on Applicants Considered for Employment

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