Policy and Manual Management System (PAMMS)
Georgia Department of Human Services

Office of Inspector General

  • Background Investigations Unit (BIU)
    • 1750 Criminal Background Investigations Procedures on Applicants Considered for Employment
  • Fraud Prevention and Recovery Unit (FPRU)
    • 1850 Claim Disposition Options for Fraud Claims
    • 1852 Criteria for Identifying Cases of Suspected Fraud
    • 1853 Disqualification Penalties
    • 1855 Requests for Investigation
    • 3450 Fraud Prevention and Recovery Unit
    • MAN 3450 Benefit Recovery Policy Manual
      • 4000 General Overview
      • 4005 Claim Types
      • 4010 Intentional Program Violations
      • 4015 Electronic Disqualified Recipient System (eDRS)
      • 4020 Collection Methods
      • 4025 State Tax Offset
      • 4030 Treasury Offset Program
      • 4035 Over-Collection of Claims
      • 4040 Bankruptcy
      • 4045 Transferring Claims
      • 4050 Termination of Uncollectible Claims
      • 4055 Special Considerations
      • Appendix A Claim Forms
        • Form 269 EBT Claim Payment Agreement
        • Form 269SP EBT Claim Payment Agreement (Spanish)
        • Form 486 Claims Repayment Agreement
        • Form 486SP Claims Repayment Agreement (Spanish)
        • Form 5667 Request for Case Review
      • Appendix B Manual Transmittal Cover Letters
        • MT 12
        • MT 11
        • MT 10
        • MT 9
        • MT 8
        • MT 7
        • MT 6
        • MT 5
        • MT 4
        • MT 3
        • MT 2
        • MT 1
  • Internal Audit and Compliance (IAC)
    • 1900 Audit Exceptions, Fund Deferrals and Disallowances
    • 1901 Audits and Other Examinations Performed by Outside Entities
    • 1902 External Entities Audit Standards and Sanctions
    • 1903 Financially Viable and/or High Risk Contractors and Grantees
    • 1904 Internal Audit and Audit Standards
    • 1905 Storage and Protection of Internal Audit and Compliance Unit Records
  • Internal Investigations Unit (IIU)
    • 1950 Confidentiality of Investigative Information
    • 1951 Authority and Responsibilities
    • 1952 Retention of Investigative Records
    • 1953 Workplace Violence - External Threats
  • Residential Child Care Licensing (RCCL)
    • 1700 Adverse Actions
    • 1701 Change of Ownership
    • 1703 Closing Inspection Files
    • 1704 Conducting Complaint and Incident Investigations
    • 1705 Conducting Relicensure Inspections
    • 1707 Follow Up Inspections
    • 1708 Office Conference
    • 1709 Plan of Correction
    • 1710 Prioritizing and Assigning Complaint / Self Reported Incident Investigations
    • 1711 Retention of Records
    • 1712 Refutation
    • 1713 Registering Runaway and Homeless Youth Programs
    • 1714 Temporary Licenses
    • 1715 Timeframes for Completing Surveys
    • 1716 Voluntary Closure
Office of Inspector General
  • Division of Aging Services
  • Division of Child Support Services
  • Division of Family and Children Services
  • Office of Budget Administration
  • Office of Facilities and Support Services
  • Office of Financial Services
  • Office of General Counsel
  • Office of Human Resources
  • Office of Information Technology
  • Office of Inspector General
  • Office of Legislative Affairs and Outreach
  • Office of Procurement Services
  • Office of Refugee Services
  • PAMMS Help
  • Office of Inspector General
  • Fraud Prevention and Recovery Unit (FPRU)
  • MAN 3450 Benefit Recovery Policy Manual
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MAN 3450 Benefit Recovery Policy Manual | FPRU-3450-MANUAL

Georgia State Seal

Department of Human Services
Policy and Manual Management System

Index:

MAN 3450

Revised:

04/01/2023

Next Review:

04/01/2025
3450 Fraud Prevention and Recovery Unit 4000 General Overview

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