4045 Transferring Claims

Georgia State Seal

GEORGIA DIVISION OF FAMILY AND CHILDREN SERVICES
BENEFIT RECOVERY POLICY MANUAL

Chapter:

4045

Effective Date:

December 2019

Policy Title:

Transferring Claims

Reviewed or Updated in:

MT-11

Policy Number:

4045

Previous Update:

MT-10

Requirements

Food Stamp claims may be transferred out of state unless the debtor is currently required by a Georgia court to make manual payments to the Department of Human Services.

Procedures

The claim follows the debtor when the debtor is listed or added as a liable debtor in Georgia Gateway.

For IPV claims, permanently retain a copy of disqualification documents.

Transferring a Food Stamp claim out of state when a request is made from the new state of residence.

  • Confirm data to establish debt in the other state.

  • Confirm that the claim is active in the new state’s system.

  • Terminate the claim in Georgia Gateway.

  • Send a copy of the claim file to the new state of residence. Retain a copy of any disqualification documents.

When a request is received from another state:

  • Verify data to establish a claim in Georgia Gateway.

  • Upload the claim file as a Completed File in Documents through the WebCenter Enterprise Capture.

  • Add claim to Georgia Gateway using a current balance of the debt.

  • Confirm that debt has been terminated in the former state of residence.

TANF claims are never transferred out of state.