1709 Plan of Correction

Georgia State Seal

Department of Human Services
Policy and Manual Management System

Index:

POL 1709

Revised:

04/01/2026

Next Review:

04/01/2028

​Policy

It is the policy of Residential Child Care Licensing (RCCL) to ensure that all licensed entities correct identified deficient practices and document corrections in writing, in a Plan of Correction (POC), within 10 business days of receiving the Statement of Deficiencies. It is the intent of RCCL that this process be conducted in good faith, in an effort to prevent the need for costly and time-consuming formal hearings. The opportunity to refute findings within the POC is granted to licensed providers upon receipt of the final inspection report.

​Authority

O.C.G.A. §§ 49-5-8

​References

POL-1703 Closing Inspection Files
POL-1707 Follow-Up Inspections
POL-1700 Adverse Actions

​Applicability

This policy applies to RCCL staff and licensed child welfare agencies.

​Definitions

Adverse Action

Adverse action is taken when rule citations for non-compliance are numerous, subsequent, repeat, or pose a risk that endangers the health and safety of consumers, or there are indications of a facility’s continued failure to comply with DHS rules and regulations or Georgia law over time. Adverse action sanctions include, but are not limited to, civil penalties, revocations and denial of an application.

Child Welfare Agencies

Licensed Child-Caring Institutions (CCI), Child-Placing Agencies (CPA), Children’s Transition Care Centers (CTCC), Commercial Sexual Exploitation Recovery Centers (CSERC), Outdoor Child Caring Programs (OCCP), Maternity Homes (MH), and Qualified Residential Treatment Programs (QRTP) operating under a license issued by RCCL.

Plan of Correction

A written plan submitted to RCCL by the person or persons responsible for the CCI, CSERC, CPA, CTCC, OCCP, MH or QRTP. The plan shall identify the existing areas of non-compliance coupled with the proposed procedures, methods and period of time required to correct the areas of non-compliance.

Refutation

A provider’s objection to one or more cited deficiencies on the Statement of Deficiencies. All objections must be included in the POC.

​Responsibilities

  1. The RCCL Director is responsible for monitoring requirements for updating this policy.

  2. The RCCL Publisher and the RCCL Rules Coordinator will update this policy according to state requirements.

​History

Replaces Plan of Correction POL1709, last reviewed on 4/01/2026.

​Evaluation

The RCCL Director, Deputy Director of Program Operations, Deputy Director of Field Operations, and RCCL Surveyor Supervisors will evaluate this policy when:

  1. Conducting monthly data analysis of RCCL reports.

  2. Conducting quality assurance reviews and quality control audits of survey reports.