3020 Administrative Appeals

Georgia State Seal

Georgia Division of Aging Services
Administrative Manual

Chapter:

3000 Area Agency on Aging (AAA) Administration

Effective Date:

09/07/2023

Section Title:

Administrative Appeals

Reviewed or Updated in:

MT 2024-01

Section Number:

3020

Previous Update:

MT 2014-02

​Summary Statement

The Area Agency on Aging (AAA) shall provide service recipients and provider organizations with the opportunity to appeal administrative decisions.

​Requirements

The AAA shall provide the opportunity to appeal administrative decisions as follows:

​Provider Contracts

AAAs shall establish and publish the process by which any organization denied an AAA contract through a competitive bidding process may appeal the decision.

​Recipients of Service

AAAs providing direct services, or their contract providers, shall develop and publish the process by which opportunity for a hearing is accorded any individual who is denied or terminated from service, or who wishes to contest a reduction in service levels.